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    Crossway Mechanical LLC Reviews - 100

    4.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    S. S.

    Nothing short of fantastic! Valerie, Jose and the whole Crossway team should be the 1st choice when looking for an honest ac company. There are too many out there just looking to sell you what you dont need. Start with what's hard to find these days.... An honest company

    Joshua Plummer

    Brian and his team are outstanding! They always do the job right, price fair, and have incredible customer service. The best HVAC crew around.

    Trey Kramer

    Brian and Axel showed up on time for an HVAC inspection regarding inconsistent room temperatures. They were able to walk me through the inspection process and explain everything they found. Both Brian and Axel seemed very knowledgeable.

    Diana Maldonado Wilson

    Crossway Mechanical did an Awesome inspection. Very thorough and Professional. Felt safe knowing I am in good hands with them. Will use them again. WooHoo!

    Brett Hodgden

    Brian and team were very knowledgeable and pleasant to work with. They got my system up and running for a fair price and worked with me to determine the best path to take for the repair.

    Mandi Howard

    Brian and his team are Class-A professionals! They are very friendly, reliable, and knowledgeable... you can expect nothing but the best from Crossway Mechanical!

    Warren Clark

    These folks are the best Ive ever experienced, and I come from the industry!!!! Very professional, timely, attentive to detail, and quality oriented. I cannot recommend any company as to be even close to these folks!!!
    They came highly recommended and I add my recommendation on top of those first class crew and workmanship!!!

    John Obsheatz

    I give them one for showing up. Simply put I was severly overcharged by this company. A friend referred me to them. My friend is friends with Brian the owner. I had 2 units not working. $780.00 later I still had 2 units not working. Unit 1, needed a capacitor and the outside power disconnect switch. I was told capacitor was wired wrong and my wiring a mess. I was told that I needed the breaker in the breaker box replaced before the unit would come on. Not the problem. After paing an electrician another $300 to change the breaker still no a/c. I was charged $500 to put in the capacitors. $250 for each one. In the same unit. This consists of 4 wires and 1 screw for 1 capacitor, 1 wire and no screws for 2nd capacitor. $250 for 1 wire. Are you kidding me? The parts are 20 bucks each. The wiring mess consisted of 1 wire nut that had fallen off. That's a $.50 part and 2 seconds to put on. They also upsold me a new contactor for $250.00 for being old. 4 wires on that too. A friend of a friend. I trusted him to be honest so I authorized. No problem with that. I've had capacitors replaced before. $300 with service call fee. I'm really curious how anything was tested with no power to unit. Yes, I am mad. Quite simply I was charged twice for capacitor replacement. Justified because there are 2. They're in the same freaking unit. 1 wire to it from 1st capacitor, capacitor is not even secured. Its just sitting next to the 1st one. The wiring wasn't a mess. I have before and after pics. I believe the whole problem was the outside disconnect. I could be wrong but it stands to reason if there's no power to unit it's not going to work.
    Unit 2 has a bad compressor. Needs entire new system. Compressor has a dead short. No problem with that. I figured that was the problem. I asked for an estimate to be left at the house so I could review it. Never got it. I did get 3 phone calls to come back out and go over it. My guess is to apply some hard sell tactics. No thanks. Remember this company was referred to us by some very good friends. I trusted them and got raked. Maybe because I wasn't there. My son and daughter were. I don't know. If you don't know how to check a breaker how can you be trusted to know the rest of your job.

    Chris Lee

    Service Tech (Cesar) was very professional, on time and knowledgeable. He identified the problems and quoted the solutions.

    Kim Miller

    We have worked with Brian and Crossway for about 15 years. We would not even consider using any other AC company. Honest, fair and trustworthy.

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