Crossway Mechanical LLC

Crossway Mechanical is by far the best A/C and heating company in town. Brian has serviced our A/C units for over 10 years - he has always shown the utmost integrity and has saved us so much money over the years. All of his service technicians have been fantastic. Hai has taken care of us for the past few years and he really knows his stuff! They always make us feel like a priority, and have come at a moment's notice, even on Sunday Mother's Day when we had an emergency. I would recommend this company to everyone!

Crossway Mechanical is a caring, trustworthy family-owned business. Bryan Wright has been servicing our Heat/AC system since we moved the Cypress 10 years ago. Brian is always friendly and personable but the most important thing is that I know I can trust him! If he says service is needed, I have full confidence that it is needed and that the job will be done well. It is easy to make appointments and he is always on-time. I recommend Crossway Mechanical with no reservations!

I am very pleased with my service by Crossway Mechanical. We had a terrible experience first with the contractor our home warranty company sent out. Our condenser coil was bad, and on backorder with the manufacturer for six weeks. The other contractor's tech was rude upon his initial diagnostic visit, he was unfamiliar with our system, and he did not even go into the attic. He was condescending and not cooperative with my questions. After he left, the owner called and told us no supplier anywhere in town had the part we needed. We then called Crossway Mechanical at our own expense, who sent out a much more professional technician. Their office was able to locate the part we needed in about an hour, and got it on order immediately. They scheduled the repair and sent out another great tech. He arrived right on time, he got the work done and made sure everything was functioning properly before he left. Even if we had not had the awful experience beforehand, Crossway Mechanical did great work, on time, and were professional in doing it. I would recommend them absolutely to anyone needing quality, urgent HVAC work done.

Brian is amazing! We recently needed an emergency AC company over this memorial holiday. Brian contacted us and checked up on us way past hours. He wanted to make sure our family would be nice and cool during these hot days. We found out we needed a whole new system. He quoted us a reasonable price and gave us multiple options! Brian and his team installed our new system the next day in record time! They were friendly and honest. We found our new AC company! Seriously, if you need someone: call crossway mechanical!! Thank you Brian :)

AC technician Joey did an outstanding job. I appreciated his professionalism and his knowledge of the system. He was extremely helpful explaining what the problem was and was quick in restoring my AC . I highly recommend Crossway Mechanical to anyone who is in need of an AC company. They are great people, friendly, and have genuine concern for their customers.

As a good consumer we interviewed 3 companies to replace our old AC units. Per co-workers experiences we contacted Crossway to be one of companies we interviewed. Randy came and evaluated our AC units and gave us an education and not only told us, but showed us what was wrong with our units. He went the extra mile to help us, so it was a simple choice to select Crossway Mechanical, not for 1 unit, but for both of our AC units.
Day 1 of the install, the install team, 5 guys arrived 10 minutes early and knew exactly what they needed to do. They never saw the house before, but because a plan was already developed they knew what had to be done. They wasted no time putting down floor protection and getting to work. The install team worked through the cooler, wet weather for about 11 hours the first day. At the end of the day they even cleaned up stuff that wasn't even there mess.
Day 2 the weather had more rain and was even colder, but the team was back, again 10 minutes early and went back to work putting down floor protection and continuing where they left off. They worked about 9 hours on day 2. Randy inspected the work and helped them fine tune an item or 2, then Randy sat down with us and went over everything. Again Randy was very helpful and was able to explain in terms we could understand.
They do have to come back when the weather is warmer to fine tune the AC portion and check the freon level. Weather was too cool to do it properly. No fault on them, just something we have to do due to weather.
Both days they worked as quietly as possible knowing I worked from home and had conference calls. They were very respectful of my work.
So far we are a very, very happy customer. We are looking forward to there bi-annual service visits, as I am certain their professionalism will remain the same.

Had an emergency AC issue around 8pm on a Saturday. Unfortunately, the on call service tech was already tied up with a previous customer. So, Brian personally showed up to get started. Let me sum it up - professionalism, courtesy, and fair prices. These are the guys I’ll be using from this point forward.

Update: Jose showed up for my 2nd appointment, during normal business hours, to resolve the issue, as previously discussed with Brian. After the second appointment, I am convinced this is the company to use for your AC needs. Jose found an issue that was missed last year by my previous AC company and the original installer. This was the best service experience I have had with an AC repair. A+

This was a great experience. All options were explained in detail in a way that I could understand and all my questions were answered in a professional way. Brian came to my house on time as well as the work crew. All work was performed as detailed on the quote and there were no "surprises" after the work was completed. Brian came by to inspect the install after the job was completed. The was one item overlooked and he promptly set up a visit the next day to complete as promised. I did a complete install- took out existing system to bare floor and installed all new. Not only did they do the install, but spent an extra hour or more to verify all performance criteria fell within or exceeded specs. I recommend Crossway to anyone looking for a quality install with no headaches that might be associated with paying a few dollars less elsewhere.

I've used Crossway Mechanical for my AC and heating needs for years. I've referred them to multiple friends and family members who were equally satisfied with their work. Their employees have always been extremely professional and polite. The pricing is always fair and they don't try to upsell you into something you don't need.

After keeping an old unit running for me for well past it's intended life, the owner, Brian, personally installed a new unit for me when I was ready to buy. I have nothing but positive things to say about this amazing, locally owned company.

Crossway is an excellent company. Their work is exceptional and the technicians are polite, courteous, friendly. My experience on several occasions has been positive each time. I cannot express how pleased I have been with this company and its owner, Brian.