Cold Front A/C is the best! Tim and Amie are very honest and fair in their pricing and work ethic. Communication is great, they call when on the way and always arrive on time. It's rare to find a business that still operates with integrity but Cold Front is one. Great service, I've used them several times!
This is how a business should be. I was recommended to them by a neighbor. They did an outstanding job handling the process of replacing our HVAC system. They were friendly, appropriately priced, responsive, and very professional. A few months had gone by and I started noticing an intermittent gas smell that I narrowed down to be coming from the attic and figured I would give them a call. Even though it had been a few months since the install they set up a service ticket immediately and came out to check on the system. The technician was able to identify the source of the issue, showed it to me, and fixed the issue. This confirmed further to me that they stand behind their business and customer service. Thank you A/C Cold Front!
Super friendly from phone to service!! Honest company, don’t try to upsell just because they can, they really try to figure out your cooling issues and educate you about your system, vents, care, everything! Couldn’t say enough nice things about this company and I will ALWAYS use cold front!
When I called, I spoke to a real human! Sounds like it's family owned. She was friendly, sent someone the same day, and fixed the issue quickly! Price for repair was more than reasonable. Will use again in the future!
I have used Cold Front two or three times, and every time they come, I am more satisfied than the time before! They outdo themselves in their excellent customer service, timeliness, and workmanship.
Recently, the drain for our AC unit was clogged, and the secondary line led to nowhere. We had water dripping through two floors of our house and could not fix it ourselves no matter how many different ways we tried! When Cold Front came, they quickly unclogged the primary line and went above in beyond in finding a way to drain the secondary line in case the need ever arise again! They were incredibly kind, respectful, and they moved rapidly and with intentionality.
I will never look anywhere else for my AC services in the future- I am perfectly satisfied with Cold Front and would recommend them to all of my friends and family for their great work and awesome customer service.
This review is overdue. But the reason I have not forgotten about it is because Mr. Tim Alt was so kind to us. He also came the same night that we called about our AC. We have a brand new AC unit yet our house was hot so I asked my husband to call for an AC person to check it. Mr. Tim Alt arrived that night and told us that we had 3 times the Freon in the unit and that is why it could not work properly. He did not even charge us for the service or his time. I just want to say thank you and may God bless you for helping us!
Tim visited to evaluate a leak in our AC system. Of various companies, he was the only one that detected the actual leak and proposed options which included only replacing the part that was broken versus the whole unit which everyone else quoted. They were incredibly responsive and communicative and replaced the part as expected as soon as sourced saving me significant unnecessary expenditure. Tim and his small team were all excellent. Now my A/C firm of choice. Note - I found them on Yelp and they responded within an hour but there weren't reviews so I nearly didn't contact them but I happened to check Facebook and Google and found loads of 5* reviews.
Our AC was blowing warm air on a day where it is 94 degrees outside. I called cold front ac and they were out ASAP on a Sunday! We got lucky and it was the business owner himself who came to service our AC. He was so nice and so professional. He had it fixed in no time! I 100% recommend them and we will DEFINITELY use them again! Oh! Also the lady who set up our appt was soooo helpful as well! 10/10 for them! Honest and reliable.
This is a family owned business run by Tim Alt. He is very knowledgeable, personable, and honest. I am an electrical engineer so I can tell when companies want to upsell. Tim was very clear about a minor issue with an outside condenser fan unit and fixed it within 1 hr of me calling him. I will do HVAC repeat business with him.
Amazing work ethic and absolutely wonderful service. Amy was wonderful and so professional and kind on the phone. She understood the urgency of our situation and scheduled us immediately. We received email and text confirmation of the appointment and then email and text confirmation when they where on their way. Tim and the other employees showed up at my parents home to diagnose and repair the system and were just incredible. They explained everything they were doing and gave tips for how to address common situations moving forward. Tim's knowledge, customer service and compassion was amazing. Cold Front A/C of the Woodlands goes above and beyond to provide exceptional customer service. We will only be using them moving forward.
Zelma Petty
Cold Front A/C is the best! Tim and Amie are very honest and fair in their pricing and work ethic. Communication is great, they call when on the way and always arrive on time. It's rare to find a business that still operates with integrity but Cold Front is one. Great service, I've used them several times!
Larry Brown
This is how a business should be. I was recommended to them by a neighbor. They did an outstanding job handling the process of replacing our HVAC system. They were friendly, appropriately priced, responsive, and very professional. A few months had gone by and I started noticing an intermittent gas smell that I narrowed down to be coming from the attic and figured I would give them a call. Even though it had been a few months since the install they set up a service ticket immediately and came out to check on the system. The technician was able to identify the source of the issue, showed it to me, and fixed the issue. This confirmed further to me that they stand behind their business and customer service. Thank you A/C Cold Front!
Rachel Lankford
Super friendly from phone to service!! Honest company, don’t try to upsell just because they can, they really try to figure out your cooling issues and educate you about your system, vents, care, everything! Couldn’t say enough nice things about this company and I will ALWAYS use cold front!
Loki B
When I called, I spoke to a real human! Sounds like it's family owned. She was friendly, sent someone the same day, and fixed the issue quickly! Price for repair was more than reasonable. Will use again in the future!
Jenny Viney
I have used Cold Front two or three times, and every time they come, I am more satisfied than the time before! They outdo themselves in their excellent customer service, timeliness, and workmanship.
Recently, the drain for our AC unit was clogged, and the secondary line led to nowhere. We had water dripping through two floors of our house and could not fix it ourselves no matter how many different ways we tried! When Cold Front came, they quickly unclogged the primary line and went above in beyond in finding a way to drain the secondary line in case the need ever arise again! They were incredibly kind, respectful, and they moved rapidly and with intentionality.
I will never look anywhere else for my AC services in the future- I am perfectly satisfied with Cold Front and would recommend them to all of my friends and family for their great work and awesome customer service.
Emily Loebach
This review is overdue. But the reason I have not forgotten about it is because Mr. Tim Alt was so kind to us. He also came the same night that we called about our AC.
We have a brand new AC unit yet our house was hot so I asked my husband to call for an AC person to check it.
Mr. Tim Alt arrived that night and told us that we had 3 times the Freon in the unit and that is why it could not work properly.
He did not even charge us for the service or his time.
I just want to say thank you and may God bless you for helping us!
John Gunn
Tim visited to evaluate a leak in our AC system. Of various companies, he was the only one that detected the actual leak and proposed options which included only replacing the part that was broken versus the whole unit which everyone else quoted. They were incredibly responsive and communicative and replaced the part as expected as soon as sourced saving me significant unnecessary expenditure. Tim and his small team were all excellent. Now my A/C firm of choice. Note - I found them on Yelp and they responded within an hour but there weren't reviews so I nearly didn't contact them but I happened to check Facebook and Google and found loads of 5* reviews.
gabby Chavez
Our AC was blowing warm air on a day where it is 94 degrees outside. I called cold front ac and they were out ASAP on a Sunday! We got lucky and it was the business owner himself who came to service our AC. He was so nice and so professional. He had it fixed in no time! I 100% recommend them and we will DEFINITELY use them again! Oh! Also the lady who set up our appt was soooo helpful as well! 10/10 for them! Honest and reliable.
Agustin Carcoba
This is a family owned business run by Tim Alt. He is very knowledgeable, personable, and honest. I am an electrical engineer so I can tell when companies want to upsell. Tim was very clear about a minor issue with an outside condenser fan unit and fixed it within 1 hr of me calling him. I will do HVAC repeat business with him.
Tania D\Angelo
Amazing work ethic and absolutely wonderful service. Amy was wonderful and so professional and kind on the phone. She understood the urgency of our situation and scheduled us immediately. We received email and text confirmation of the appointment and then email and text confirmation when they where on their way. Tim and the other employees showed up at my parents home to diagnose and repair the system and were just incredible. They explained everything they were doing and gave tips for how to address common situations moving forward. Tim's knowledge, customer service and compassion was amazing. Cold Front A/C of the Woodlands goes above and beyond to provide exceptional customer service. We will only be using them moving forward.