Turbo Plumbing , Air Conditioning, Electrical & HVAC Repair Services
Amenities
- Wheelchair accessible entrance
- Online estimates
- Onsite services
Turbo Plumbing , Air Conditioning, Electrical & HVAC Repair Services Reviews - 97
4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ankur Buch
I reached out to a few different companies to get quotes for installing a whole home dehumidifier. I had three other companies come out and perform an in home walk through and provide me with a quote. Martin from Turbo, initially provided me a phone quote that was very competitive and then came out to do a walk through. While he was at my home he explained everything and answered any questions I had. What I was very happy with was that he performed a very thorough inspection of my current equipment and found mold and mildew growing inside of the air handler and starting to go into the ducts. I was very surprised that after having three other companies come by and open up the unit that nobody made any mention of this. Long story short, Martin made a fairly priced offer where I was able to get the mold problem fixed and the dehumidifier installed for the nearly the same price the other companies offered for just the dehumidifier. After installation, I did have to have Turbo come back out a few times to resolve some issues I was experiencing, but each time they were very responsive, including on the weekends and in my opinion went above and beyond to go out of their way to make sure I was satisfied.
I'm very pleased to have had Turbo come out and am very appreciative of Martin, Jesus, and his team that worked on my project and made sure I was taken care of with each call.
Frank G
Turbo did an excellent job providing services to our recently purchased home. The following work was completed: 1) complete replacement of A/C, 2) replacement of attic door, 3) installation of attic insulation, and 4) complete replacement of circuit breaker panel.
The following characteristics were observed in all Turbo employees during installations: respectful, timely, hardworking, persistent, comprehensive, detail-oriented, accommodating, interest in obtaining customer feedback, and swift.
Initially working with Jesus was a breeze, as he was descriptive in what was needed and thorough in providing us with options regarding services. Upon making the decision to replace the entire AC, the first Turbo team began and completed the installation the very next day. The second Turbo Team came two days later to install insulation in the attic, which was completed quickly and without complications. Due to unforseen circumstances (likely related to things that were done prior to becoming owners of the home), it was then determined that it was in our best interest to replace the circuit breaker panel. The third Turbo team of electricians were tasked with replacing the breaker. They completed the task with such ease and poise, and provided a thorough overview of the job. The fourth Turbo team completed the final project, which involved installing the attic door; this job was completed quickly and without complications. Overall, the Turbo teams achieved what they planned in an organized, structured, and fastidious manner.
I highly recommend Turbo
Matt Slezak
Brandon Jones was great through this whole process of sewer line break repair. It took less than a week to dig under the foundation and repair / replace all the failed pipes. They found more after they got access and replaced everything without charging more for the repair. I would definitely recommend them, and request Brandon Jones if he's available! They came out right away on a Sunday and worked until everything was fixed through the week.
Donna Cannon
Turbo was amazing! Replaced 1 of the 2 HVAC systems. Veteran friendly, great customer service in the field and the office, top notch products, and fair pricing! Because of these qualities, we have contracted with Turbo to replace our 2nd HVAC system. Thank You Turbo!!!
Vincent Hicks
Tech Came out yesterday did a great job the tech communicated and walked us through what was going on and gave his recommendations to fix properly which I agreed to. Today we had another tech come out to adjust my dampers to adjust air flow and if I must say it was a complete waste of my time wife’s time to take off work. He arrived on site and stated you don’t have dampers and left said we will be in touch we need to install dampers. I looked in the attic yesterday and I had multiple questions to possibly be able to assist with improving air flow. I’m no a/c tech but the guys was gone before my wife could get me on the phone to discuss. Second tech very unprofessional.
Jennifer Walde
Arturo was a great tech, showed my husband everything that was wrong, gave us financial updates along the way to completely diagnose what was wrong. Took pics and videos so i could see, as im in a wheelchair qnd cant get to the ac units. Unfortunately our unit was struck by lightening and needs replaced as too many parts are broken. They have in house financing with synchrony bank. The application proccess was quick. My only complaint is our appointment was set for between noon and 3pm and we didnt get seen until 10pm. I am glad that customer service took my calls every hour for an update.
Mike Riggs
In fact early which was a plus. I feel Eduardo was very honest and forthright with assessment and he shared all information and findings with me. We still have to wait for the installation technicians and see how that goes. At present I am impressed.
Stefanie Mitchell
I did my research before choosing Turbo due to reviews of Ken and what do you know Ken called me and was on the way to help. He’s very knowledgeable has amazing customer service, overall very professional. Reviews did not lie. He stood with us till we understood and helped in so many ways to get are new AC unit and repairs. Ken you’re awesome, thank you guy !
stooba lemdon
Brandon was very kind and professional!!! Also it is an honest company, they will be up front with you about all of the possibilities and angles of approach/upfront about what things could cost but do not have hidden charges or fees. I sincerely appreciate working with trustworthy company & I will surely recommend to my homeowner friends :). Brandon was very polite, professional and knowledgeable. And they do work in Galveston! I definitely know who to call next time :)
Juli Callahan
Crisitan diagnosed problem quickly. My husband and I felt very comfortable with him. He was extremely polite and very professional in every way. He went to very great lengths to explain everything thoroughly. He is an AC technician because we thought it was an AC problem. He quickly realized it was a water pipe and quickly coordinated repair with a plumber from their business. That will take place tomorrow. At this point I am very pleased with the services received.