Tracy AC & Heating

I received different quotes from 4 companies and Tracy's price is very reasonable .Tracy came and talked to us, he's very respectful and he listen to he's customer well. He gave us some helpful tips in maintaining our a/c. He's crew came and installed my Trane a/c on a rainy Sunday and they made sure they put a sheet on my wood floor and cleaned up after the work was done. Tracy and Kellie also came and made sure we're happy with the work and answered any questions we had.

HIGHLY recommend hiring Tracy and Kellie for your HVAC needs. After going round and round with my home warranty company on a failing system I decided to shop around for my own HVAC company and purchase an entirely new system. Based off of their reviews, and after having two other companies give quotes, I contacted Tracy AC & Heating. I called on a Saturday afternoon and Kellie booked me for Monday morning, saying they may be able to squeeze me in at the end of the day today. Kellie was able to discuss new system options and already had me feeling good about contacting them. Not only were they able to come that Saturday afternoon, Tracy and his technician were able to get my current system working (it had been broken since Monday). He agreed I needed a new system and the fix was temporary; he wouldn’t take payment for that visit and on Monday Kellie sent me 4 quotes for new systems. Due to weather and my schedule, the new system couldn’t be installed for a couple of weeks. Kellie reached out multiple times to say if my current system stopped working they would come back out and get it running in the meantime. Day of install they got everything taken care of in about 5 hours. The new system has been working great. I cannot recommend them enough. Kellie ensured they would work around my schedule and they truly did. They made me feel like a priority. Purchasing a new HVAC system is one of the biggest purchases for your home; I appreciated the multiple quotes, and having them itemized at that. They really take the time to discuss the different options for your home, weighing pros and cons. I will use them for all future HVAC needs. When the time comes for a new water heater, know who I will be contacting.

I have used Tracy AC & Heating for a couple of AC repairs over the years. They’re always on time and they do quality work. I have no complaints and would recommend them if you need fast, professional and honest work done.

A good honest company. Tracy and his crew did a great job installing our new a/c unit. Cleaned up after themselves and didn’t make a mess. Helped us out tremendously when our a/c unit quit on us.

Tracy was personable, knowledgeable and honest. Super thrilled about this company's honesty and integrity because that is hard to find in this business! We couldn't be happier and will definitely call Tracy AC for all of our future HVAC needs!

It's never a happy time when your AC
goes on the fritz, especially in Texas, but I have
To say that Tracy's AC made it enjoyable.
Richard, the technician, was very genuine and
Compassionate about my dilemma and Kelli was
So very patient with me as well. Their prices
Are reasonable and the installation was seamless. I would definitely recommend to friends and family!
Love that COOL air!

Tracy AC is an outstanding company to deal with! They were exceptional in their craftmanship, detailed and extremely helpful throughout the entire process. I highly recommend them for any AC work you might need.

Kellie and Tracy are unbelievable. A warranty company put in a new A/C unit which fell apart just a couple months later, gave us no warranty, and caused the family living in the home to be without A/C in Houston for too long. Kellie thought about this family's well being on her own and expedited the new installation. She and Tracy got us the best brand and warranty taking care of the issue immediately. Now the family is relieved not to mention myself. Hard work, thoughtfulness towards the family members of the customer, and sincerity is hard to find and I am lucky I found these guys. This is what creates long lasting relationships ~ thank you thank you thank you Kellie and Tracy!!!

Our rental company uses this company for AC work. After struggling to keep our new rental home cool, Tracy AC and Heating came out. They found “nothing wrong”. They proceeded to tell me that It’s because of global warming that our home won’t cool under 85 degrees during the day. My husband and I got another company to come out because we knew something was wrong. This other company discovered disconnected ducts throughout the attic, holes in ducts, ill fitting coils, clogs, exposed live electrical wire on the unit outside, and more! They took photos to prove it and said the work done on this house is completely unacceptable and would never pass inspection.
So, tell me, how did Tracy AC and Heating find NOTHING WRONG??? Completely unprofessional and incompetent. And they’ve been a no show twice now after my rental company scheduled them to come back for our home. Just sad.

Update: The response below is simply not true. I was told to set my thermostat to 66 and hope for the best by Tracy AC. They should have SEEN the damage and made me aware of the situation rather than simply tell me that global warming was to blame. My management company DID make an appt for them to come back out and they never showed.
I was told today after my husband spoke to the management supervisor that Tracy AC and Heating would provide the work that Texas Climate wrote down. Tracy AC would not have come back out or done any further work if my husband would not have pressed the issue with the information that Texas Climate provided. So yes the work will be done and completed by Tracy AC, but only because we pressed the issue and had a second opinion fro
Texas Climate. Thank you.

Tracy Air is prompt, honest, and reasonable. Mr. Tracy arrived at our home yesterday from Sugarland and got soaking wet before presenting us with a reasonable bill for minor repairs. He declined to sit down in our den while we wrote our check, and he was cheerful, even though he must have been soaked and miserable. We will never use anyone else. Very trustworthy.