Great local company. Very professional, very polite, showed up on time. Walter and his helper Troy did a fantastic and professional looking job of installing new circuits in my shop, and did it faster than they quoted me. Enjoyed their service so much I just scheduled them to come out and check my A/C and ductwork! Do yourself a favor. Hire these guys.
Walter and his team are pros, and we have relied on Dean's Shop for our a/c needs for probably 20 or so years. Tyler arrived on time for our last service. He was thorough, efficient, and polite.
Great communication from start to finish. Walter is extremely cognizant of today’s climate and arrived with a mask and gloves on. He stated his safety procedures to protect himself and his community and proceeded to begin his AC work. When job was complete, reviewed work done with proper social distancing measures in place and then proceeded to let me know about their contactless invoice process. In conclusion, I just found my new “AC peeps” and you will too when y’all give them a call. Support local!
I was having trouble with my ac unit in June. It was working and all of a sudden, it quit. I had just had a new air handler installed last Sep so was quite worried about what could have happened now. I called Deans as I am happy with their work & I trust Mr. Mott. He came out looked over the unit & found a couple of wires on the outside unit had come loose. He quickly fixed them and it is working great! Thanks.
Quality work, excellent customer service, reasonably priced. You will not regret choosing Dean's Shop. They rewired my home installing a new meter, post and panel, removing the old knob and tube wiring.
Extremely satisfied with Dean's Shop and their representative/service tech. Punctual, Concise in description of services needed and provided, and professional representation. I was so much impressed that I asked for them to write up a Service Agreement. I recommend anyone looking for a HVAC company in the San Marco/New Braunfels, TX areas to contact them first. You cannot find a more trustworthy company.
I just paid Dean's Shop $904 for a repair of my air conditioner. THe repair man was here 3 hours at most and mostly recharged the refrigerant in my system and apparently fixed the leak. Seems very high to me and I was unable to get detailed costs of labor and parts. I was told that they "just don't do it anymore and that was for my protection". Well, I just don't get it. They want to sell a new unit but if they overcharge at the same magnitude for new equipment I would have to mortgage my house to pay for it. Fortunately I have an alternative.
Worst AC company I have ever used and I will never use them again. Poor service, repairman was an hour late and didn't have the part I needed. They did attempt to sell me the part for 232 dollars (after his boss dropped it off) when the local electrical shop had it for 6 dollars. The repairman shocked himself and I noticed some of my outside wires turned black after that. I did the repair they said I needed to do which was to put a new fuse in the system which is a simple fix. This of course didn't solve the problem (surprise, surprise) so I called and spoke to the owner and they told me there was nothing they would do about the situation. They told me that the tech shouldn't be teaching me how to work on the system but I was interested and asking him questions. The owner was extremely unprofessional with me during the whole phone call. Do yourself a favor and stay away from this business. If I could rate the company lower than 1 star, I would.
Pete Moreno
Great local company. Very professional, very polite, showed up on time. Walter and his helper Troy did a fantastic and professional looking job of installing new circuits in my shop, and did it faster than they quoted me. Enjoyed their service so much I just scheduled them to come out and check my A/C and ductwork! Do yourself a favor. Hire these guys.
Steve Floyd
Walter and his team are pros, and we have relied on Dean's Shop for our a/c needs for probably 20 or so years. Tyler arrived on time for our last service. He was thorough, efficient, and polite.
Robert Miller
Madison is very professional. He is an asset to the company.
Thank you!
James Dean
Great communication from start to finish. Walter is extremely cognizant of today’s climate and arrived with a mask and gloves on. He stated his safety procedures to protect himself and his community and proceeded to begin his AC work. When job was complete, reviewed work done with proper social distancing measures in place and then proceeded to let me know about their contactless invoice process. In conclusion, I just found my new “AC peeps” and you will too when y’all give them a call. Support local!
Audrey Beaty
I was having trouble with my ac unit in June. It was working and all of a sudden, it quit. I had just had a new air handler installed last Sep so was quite worried about what could have happened now. I called Deans as I am happy with their work & I trust Mr. Mott. He came out looked over the unit & found a couple of wires on the outside unit had come loose. He quickly fixed them and it is working great! Thanks.
Angel Anderson
Quality work, excellent customer service, reasonably priced. You will not regret choosing Dean's Shop. They rewired my home installing a new meter, post and panel, removing the old knob and tube wiring.
Ken Silva
Extremely satisfied with Dean's Shop and their representative/service tech. Punctual, Concise in description of services needed and provided, and professional representation. I was so much impressed that I asked for them to write up a Service Agreement. I recommend anyone looking for a HVAC company in the San Marco/New Braunfels, TX areas to contact them first. You cannot find a more trustworthy company.
Charles Ellis
I just paid Dean's Shop $904 for a repair of my air conditioner. THe repair man was here 3 hours at most and mostly recharged the refrigerant in my system and apparently fixed the leak. Seems very high to me and I was unable to get detailed costs of labor and parts. I was told that they "just don't do it anymore and that was for my protection". Well, I just don't get it. They want to sell a new unit but if they overcharge at the same magnitude for new equipment I would have to mortgage my house to pay for it. Fortunately I have an alternative.
Bryan Waugh
Worst AC company I have ever used and I will never use them again. Poor service, repairman was an hour late and didn't have the part I needed. They did attempt to sell me the part for 232 dollars (after his boss dropped it off) when the local electrical shop had it for 6 dollars. The repairman shocked himself and I noticed some of my outside wires turned black after that. I did the repair they said I needed to do which was to put a new fuse in the system which is a simple fix. This of course didn't solve the problem (surprise, surprise) so I called and spoke to the owner and they told me there was nothing they would do about the situation. They told me that the tech shouldn't be teaching me how to work on the system but I was interested and asking him questions. The owner was extremely unprofessional with me during the whole phone call. Do yourself a favor and stay away from this business. If I could rate the company lower than 1 star, I would.
Jennifer Parker
We have used Deans AC multiple times. They are always so kind, quick to send a technician, and fairly priced.