The technician was very professional and after explaining what we were experiencing with our AC, he gave me a couple of ideas on what was happening. He then walked out to the unit and talked me through everything he was doing and looking for. Once he found the problem he walked me through the repair and also explained why it occurred. The first AC tech that came from another company said I had two burnt parts and with parts and labor it would cost $1500 dollars. With Edgar, he found the problem and just fixed what was needed and did not try to up sale any additional services or parts. A very honest technician with a great company! I will definitely continue to use Air Today Air-conditioning and Heating.
Reviewing as a tenant here: we had issues with our HVAC that was inspected by a different vendor who said the owners would have to replace the entire unit. Landlord didn't agree and we thought we'd have to suffer through this Texas heat. Air & Plumbing came out to get a second set of eyes, and it turned out to be a really simple (and much less expensive) fix. The technicians were very professional, explained everything and showed exactly what they fixed. They were honest, respectful, and punctual.
Jack was very professional and honest. Had the a/c problem resolved in less than an hour and gave excellent advice on how to help extend the life of my 11 year old system. Shout out to Nicole too for her amazing customer service. Keep up the great work! That’s how you build trust and new customers. I highly recommend Air and Plumbing Today.
Micah and his team was amazing! Very professional and even stayed late to make sure that my AC was working properly. The AC is now blowing cold air and everyone in our house is comfortable! Very personable and we even discovered that we are from the same city! Thanks for going above and beyond.
I’ve used Air & Plumbing today for all my AC needs in my homes and I was never disappointed, but this recent service I was not pleased. I wanted to get my house insulated with spray foam that they offered. I had paid in full the day before schedule service, and was overlooked for my appointment. I was scheduled for my service from the hours of 2pm - 5pm and didn’t receive a call at all for my technician to be on the way for service. I was currently flying out of state and had my fat N hebut my father notified me that no one had called him and it was already 5pm. When I landed i called Air & Plumbing today and they stated they switched to a new system and had overlooked my appointment for the day. They were able to make arrangements to have someone go to my home that day still being close to 6:30pm at this time. I didn’t want was rushed job because of the time of the day it was already. They did their job and it was good work. We all make mistakes, we are human. I was also advised that a manager would be calling me in regards to this situation, I didn’t get that call, the technician was asking my father if i had a few tools to help with THEIR job, I felt that was a little under prepared on their part. Overall this experience was not the best out of the four times I’ve used them. The job was done, no corners were cut, just the customer services on their end and hearing from a manager was not fulfilled.
Had an amazing experience. Jack was professional and curtious, explaining everything to me through the whole process. AC went out the night before so called the next morning. They were able to get someone to my door in 15 min and had it fixed in another 15. I will be a returning customer!
The tech, Orlando was very knowledgeable and professional. He was earlier then expected and that was very much appreciated. He took the time to explain the equipment and process. His assistant Shawn was very helpful too. He was a real asset to Orlando and was also very knowledgeable. This company was recommended to me by a friend that used them and I was very satisfied and pleased with their service and their friendly technicians. I will recommend them to my friends.
We love Air Today! Had an issue with our AC system over the weekend. We called them Saturday evening and they had a technician at our house Sunday at 10am. Problem was fixed and the technician, Irelynn, took the time to explain everything and showed me how to maintain our system to avoid future problems. Very professional, knowledgeable, and friendly! The price to fix our issue was very reasonable, especially for a Sunday service call.
Before they were Air and Plumbing Today, they were just Air Today, and that's when I had my first experience with them. They came out to service my unit, and although we ended up having to buy a new one, the installation was professional and thorough. We had a couple of minor problems after the install and the team was on it immediately and didn't charge any extra for the extra help.
Our most recent experience with a service/maintenance call was prompt, professional, and thorough. I would recommend Air and Plumbing Today to friends and family without reservation.
Jack with Air Today was professional, knowledgeable, and so polite! Our compressor went out on our very old system and Jack helped us choose a new unit that fit our needs and our budget. We will recommend Air Today in the future!
Arnoldo Cantu
The technician was very professional and after explaining what we were experiencing with our AC, he gave me a couple of ideas on what was happening. He then walked out to the unit and talked me through everything he was doing and looking for. Once he found the problem he walked me through the repair and also explained why it occurred. The first AC tech that came from another company said I had two burnt parts and with parts and labor it would cost $1500 dollars. With Edgar, he found the problem and just fixed what was needed and did not try to up sale any additional services or parts. A very honest technician with a great company! I will definitely continue to use Air Today Air-conditioning and Heating.
Aubrey Henderson
Reviewing as a tenant here: we had issues with our HVAC that was inspected by a different vendor who said the owners would have to replace the entire unit. Landlord didn't agree and we thought we'd have to suffer through this Texas heat. Air & Plumbing came out to get a second set of eyes, and it turned out to be a really simple (and much less expensive) fix. The technicians were very professional, explained everything and showed exactly what they fixed. They were honest, respectful, and punctual.
tak7102
Jack was very professional and honest. Had the a/c problem resolved in less than an hour and gave excellent advice on how to help extend the life of my 11 year old system. Shout out to Nicole too for her amazing customer service. Keep up the great work! That’s how you build trust and new customers. I highly recommend Air and Plumbing Today.
munisha adams
Micah and his team was amazing! Very professional and even stayed late to make sure that my AC was working properly. The AC is now blowing cold air and everyone in our house is comfortable! Very personable and we even discovered that we are from the same city! Thanks for going above and beyond.
Robert Garcia
I’ve used Air & Plumbing today for all my AC needs in my homes and I was never disappointed, but this recent service I was not pleased. I wanted to get my house insulated with spray foam that they offered. I had paid in full the day before schedule service, and was overlooked for my appointment. I was scheduled for my service from the hours of 2pm - 5pm and didn’t receive a call at all for my technician to be on the way for service. I was currently flying out of state and had my fat N hebut my father notified me that no one had called him and it was already 5pm. When I landed i called Air & Plumbing today and they stated they switched to a new system and had overlooked my appointment for the day. They were able to make arrangements to have someone go to my home that day still being close to 6:30pm at this time. I didn’t want was rushed job because of the time of the day it was already. They did their job and it was good work. We all make mistakes, we are human. I was also advised that a manager would be calling me in regards to this situation, I didn’t get that call, the technician was asking my father if i had a few tools to help with THEIR job, I felt that was a little under prepared on their part. Overall this experience was not the best out of the four times I’ve used them. The job was done, no corners were cut, just the customer services on their end and hearing from a manager was not fulfilled.
Jonathan Dodd
Had an amazing experience. Jack was professional and curtious, explaining everything to me through the whole process. AC went out the night before so called the next morning. They were able to get someone to my door in 15 min and had it fixed in another 15. I will be a returning customer!
Sharyl Carlson
The tech, Orlando was very knowledgeable and professional. He was earlier then expected and that was very much appreciated. He took the time to explain the equipment and process. His assistant Shawn was very helpful too. He was a real asset to Orlando and was also very knowledgeable. This company was recommended to me by a friend that used them and I was very satisfied and pleased with their service and their friendly technicians. I will recommend them to my friends.
HA1979
We love Air Today! Had an issue with our AC system over the weekend. We called them Saturday evening and they had a technician at our house Sunday at 10am. Problem was fixed and the technician, Irelynn, took the time to explain everything and showed me how to maintain our system to avoid future problems. Very professional, knowledgeable, and friendly! The price to fix our issue was very reasonable, especially for a Sunday service call.
Craig Sprout
Before they were Air and Plumbing Today, they were just Air Today, and that's when I had my first experience with them. They came out to service my unit, and although we ended up having to buy a new one, the installation was professional and thorough. We had a couple of minor problems after the install and the team was on it immediately and didn't charge any extra for the extra help.
Our most recent experience with a service/maintenance call was prompt, professional, and thorough. I would recommend Air and Plumbing Today to friends and family without reservation.
Jessica Newman
Jack with Air Today was professional, knowledgeable, and so polite! Our compressor went out on our very old system and Jack helped us choose a new unit that fit our needs and our budget. We will recommend Air Today in the future!