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Bradley Air Conditioning Reviews - 48

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Chuck Ashley

I reached out to multiple HVAC companies to come by and quote what it would take to replace my 19 year old system. Each of the potential contractors were unaware that I am a construction project manager and have decades of experience managing projects. Bradley was the only company that came in and quoted what I actually needed to have a new and effective hvac system for nearly half the cost of all the other companies that attempted to upsell me and my family on a new system. They completed or project in less than a day to boot. I highly recommend this company...

Amanda Hores

Bradley Air Conditioning was recommended to us and we love them! They are professional, respond quickly, and do an outstanding job. We recommend them to all our friends. They have life-long customers here.

Sean Crimmins

We have 3 units in our home. For the past 9+ years we had a large name HVAC company servicing our units. A few months ago the, now fired, HVAC company said all of our units needed to be replaced. It was going to be $35K to get our AC unit back to what we needed.

I wanted a second opinion, and a neighbor recommended Bracley A/C. Jon visited our house and was able to determine that all of the parts that needed to be replaced were STILL UNDER WARRANTY! This saved us a ton of money. And now we have a reputable and reliable AC company to turn to in the future. I highly recommend the company.

Tatiana Ramazani

Had a great experience with Brad and his company! Very thorough with information. The crew didn't mind me watching and asking questions during installation either. We shopped around and found that Bradley AC had the best deal for the best product! This is our company for all our needs and they come with the highest recommendation that we can give them! Kuddos and thank you!!!!

Rod Green

We've used Brad and his family-owned-and-operated company for many years now. Several years ago, they installed a complete HVAC system, including ducting, and when significant components were recently damaged beyond repair by a lightening strike, Brad responded very quickly with a temporary solution and worked diligently with us and our insurance company on our weather damage claim. Bradley Air Conditioning just completed installation of a replacement HVAC, and we couldn't be more pleased with their service, responsiveness to our needs and the high quality of their workmanship and the products they offer.

DFW Mark

Brad and his technician's were able to diagnose and repair our AC. They were able to keep us cool until the new coil arrived. They do a really great job.

Milorad Sucur

Brad and his team have shown customer commitment and did come back and resolve the problems encountered after the installation. Brad himself kept in close contact with me and did not leave us out in the cold. He will be installing an extra feature that helps with A/C air quality at no cost to defray a bit frustrating experience. His communication and customer care is great and I would still recommend him and his team.
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The comment below is what I originally wrote and, it still reflects how I felt at the time. Since the original installation, we had serious problem with the installed system. The plenum box has not been installed properly (no weight support installed for it) and the connection between it and the rest of the system broke off causing the attic air to be ingested into the system. Bradley team was responsive to our call and came back and installed the support. It seemed good at the first look but, the system started struggling with cooling the house again only to find out today that the plenum box has fallen off completely. Me and my wife have been sick and miserable due to this for several days now (infected throat, sinuses) and experience was terrible. Called Bradley air couple of days ago and they scheduled someone to come today and they did come but basically just repaired what was done the last time. The person left the house without saying a word to me (I did not know they left) as I wanted to discuss the installation and ask for something better. I called the office to complain and they hung up on me. Not happy with the experience at all and I am afraid I will have to call them again.

"Extremely happy with Bradley’s team work and service. Quotes always by far the best of all the ones I collect. They installed furnace and new coils on my upstairs unit two years ago and now complete system replacement on the downstairs unit. Great communication. Local, family owned business. Highly recommended."

Teresa Iafelice

If I could give zero stars I would. I was a return customer and my outside unit is not working. I called Wednesday and spoke to a technician after hours. The guy was nice and helpful and said that he could come out the next day. He never showed and when I called the office the coordinator said it would be Saturday but never set an actual appointment. I could never get any one to answer my calls and then I got a text on Saturday saying they declined the job. No explanation. I was left to wait for them for 3 days without A/C in the Texas summer. I would have happily hired someone else 3 days ago. I am shocked and really disappointed in them. I will never hire them again. I guess they didn't need my money. And you can forget my address for your Christmas cards each year.

Craig Karr

We've lived in this home for 35 years, and have used Bradley AC the entire time, for both servicing and HVAC replacement. Brad just did a super job replacing our 20 year old system. Curtious, timely, competitive pricing, and great support. You can't ask for more!

Kimberly Shelton

I have been with the family owned and operated company, since 2014! (Father and sons.) I will always call them for my HVAC needs! ~ They found a serious issue in my other home, that another popular HVAC company was not revealing or helping with; but just kept coming out limping the other system along. ~ ATCO ventilation was completely descentaarated, (can’t spell it,) and it was blowing into my home through the ceiling vents. ~ Brad had a test done, which showed five molds that I had been living with, and health had been going downhill. ~ It did not cost and arm and leg for him to do all the major things to correct and clear my home. ~ This is a company and family that you can trust. They also honor and offer a military discount. ~ May God bless and protect you Brad and family. 🙏🏻❤️❤️❤️

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