We had a problem with our a/c drain pipe, and called Coomes around 4pm. They were at our home the next morning at 8am, identified and fixed the problem, and its working perfect. We have been using Coomes for years, and they have always been very professional, responsive, and have delivered on all of their promises to us.
Scott and Josh did a great job getting my two AC units repaired. Each unit had complex issues that required extensive trouble shooting to identify the problems. Both units required major part replacements. They did their best to minimize our discomfort during the repair process. Scott and Josh were persistent in working through the various issues and got both units back up and working. We appreciated and were very pleased with their work ethic and attention to detail.
I am extremely satisfied with the customer service, technician, and quality of this company! We woke up with a very hot house. I found this company recommended with the most reviews from the Next Door Neighbor app in my community. I called around 7am and their answering service was excellent and let me know they would give me a call back as soon as they opened at 8am. They called me back at 7:30am and was able to get a technician to my house in the time frame of 11-2. They called at 10:20am to let me know the technician was wrapping up at his current site and would be on his way! I was shocked at the promptness of this company. Super friendly technician, very knowledgeable and I like how he presented options and was very clear with costs. No surprises. The checkout system was all electronic, easy, fast and simple. We decided on a temporary fix, and when We are ready financially to get a whole new system, we will be using this company!
We have trusted Coomes with our heating and air needs for many years, Woke up with no heat this morning and the sweet receptionist booked us an appt asap, and they came out sooner than expected. Coomes has always been Reliable, courteous, professional and trustworthy. All the service techs have been awesome! A Great family owned company, that cares! Tanner our service tech today was spot on explained everything and more, what a gem!
Good company have used them for years . They have grown alot so takes a little longer to get appointments now but they are dependable and show up when they say they will and do a good job .
Coomes is a very well run A/C company. I recommend them to my friends regularly. Jim showed up on time and was very professional and thorough. He explained my repair options clearly and answered my questions patiently. My A/C now works great. I never felt pushed or pressured to spend more than necessary to fix the unit. Use Coomes whenever you can and ask for Jim.
After last month’s bad weather in February, we decided to reach out to Coomes Air Conditioning and Heating located within Duncanville. Over the past three years, we have used Coomes and have trusted them regarding their recommendations and attention to detail. The technicians that I have come in contact with from Coomes are incredibly knowledgeable and experienced in adhering to the customer’s needs. Their commitment to service is impeccable, and they will take the time to explain every step in detail before you, as the customer commit to anything. Unlike most air conditioning and heating companies you might have come in contact with, Coomes will only suggest and won’t result in any type of high sales pressure tactics that you might experience with other companies within the industry. Jimmie, who was our technician was very diligent while taking the time to listen as we addressed our concerns.
If you’re looking for excellent service with great value and no-nonsense, reach out to the service technicians of Coomes Air Conditioning and Heating located in Duncanville, Texas.
Coomes has been always a professional and caring company to help with any A/C or heating needs. All of the technicians are knowledgeable and Scott has been our constant and personable tech to service our units for some time.
We have used Coomes for several years and recommend them highly. The maintenance agreement is well worth the cost, too. The only complaint I have (this time only) was that the guy left the gate to the back yard open, and one of our dogs got out. It could have been a real disaster for us if we had not been able to find him. We do accept partial responsibility for not checking after the guy left, but I urge you to make your technicians aware that leaving gates open when they leave is irresponsible. Otherwise, I would give 5 stars for service reliability, courtesy, and general dependability.
Ray M
We had a problem with our a/c drain pipe, and called Coomes around 4pm. They were at our home the next morning at 8am, identified and fixed the problem, and its working perfect. We have been using Coomes for years, and they have always been very professional, responsive, and have delivered on all of their promises to us.
Faeisha Knox
I had a great experience and Jimmy was extremely helpful!
Bob Finley
Scott and Josh did a great job getting my two AC units repaired. Each unit had complex issues that required extensive trouble shooting to identify the problems. Both units required major part replacements. They did their best to minimize our discomfort during the repair process. Scott and Josh were persistent in working through the various issues and got both units back up and working. We appreciated and were very pleased with their work ethic and attention to detail.
Shawn Verner
I am extremely satisfied with the customer service, technician, and quality of this company! We woke up with a very hot house. I found this company recommended with the most reviews from the Next Door Neighbor app in my community. I called around 7am and their answering service was excellent and let me know they would give me a call back as soon as they opened at 8am. They called me back at 7:30am and was able to get a technician to my house in the time frame of 11-2. They called at 10:20am to let me know the technician was wrapping up at his current site and would be on his way! I was shocked at the promptness of this company. Super friendly technician, very knowledgeable and I like how he presented options and was very clear with costs. No surprises. The checkout system was all electronic, easy, fast and simple. We decided on a temporary fix, and when We are ready financially to get a whole new system, we will be using this company!
jenn dawson
We have trusted Coomes with our heating and air needs for many years, Woke up with no heat this morning and the sweet receptionist booked us an appt asap, and they came out sooner than expected.
Coomes has always been Reliable, courteous, professional and trustworthy. All the service techs have been awesome! A Great family owned company, that cares! Tanner our service tech today was spot on explained everything and more, what a gem!
Norman Kestler
Good company have used them for years . They have grown alot so takes a little longer to get appointments now but they are dependable and show up when they say they will and do a good job .
Richard Tibbets
Coomes is a very well run A/C company. I recommend them to my friends regularly. Jim showed up on time and was very professional and thorough. He explained my repair options clearly and answered my questions patiently. My A/C now works great. I never felt pushed or pressured to spend more than necessary to fix the unit. Use Coomes whenever you can and ask for Jim.
Maxwell Jackson
After last month’s bad weather in February, we decided to reach out to Coomes Air Conditioning and Heating located within Duncanville. Over the past three years, we have used Coomes and have trusted them regarding their recommendations and attention to detail. The technicians that I have come in contact with from Coomes are incredibly knowledgeable and experienced in adhering to the customer’s needs. Their commitment to service is impeccable, and they will take the time to explain every step in detail before you, as the customer commit to anything. Unlike most air conditioning and heating companies you might have come in contact with, Coomes will only suggest and won’t result in any type of high sales pressure tactics that you might experience with other companies within the industry. Jimmie, who was our technician was very diligent while taking the time to listen as we addressed our concerns.
If you’re looking for excellent service with great value and no-nonsense, reach out to the service technicians of Coomes Air Conditioning and Heating located in Duncanville, Texas.
You won’t regret it!
Martha
Coomes has been always a professional and caring company to help with any A/C or heating needs. All of the technicians are knowledgeable and Scott has been our constant and personable tech to service our units for some time.
Eva Peeples
We have used Coomes for several years and recommend them highly. The maintenance agreement is well worth the cost, too. The only complaint I have (this time only) was that the guy left the gate to the back yard open, and one of our dogs got out. It could have been a real disaster for us if we had not been able to find him. We do accept partial responsibility for not checking after the guy left, but I urge you to make your technicians aware that leaving gates open when they leave is irresponsible. Otherwise, I would give 5 stars for service reliability, courtesy, and general dependability.