Aire Serv of Lubbock

Very nice service technician! Love dealing with them!

I would highly recommend Aire Serv. Stacey is an amazing technician. He knows what he’s doing and explains the process so I knew what he was doing and why. This company is such a blessing! I’m glad I found them! I totally trust their technicians and their company. This is what good ole’ fashioned customer service is all about!! I’m a customer for life!!

Came to the rescue when my ac went out... James was very professional in diagnosing my problem and coming up with a solution that fit my budget. They arrived when they said they would and finished the job in a timely manner... even called later to make sure everything was satisfactory. I will VERY HIGHLY recommend this company! From the office staff to the owner and tech.... friendly, competent, fair and hard working! I wish all companies were run this well! Thank you guys!!

My husband called the office about 4:00pm today (Friday) and he was immediately met with a very friendly customer service representative who went above and beyond to handle our issue. We hand another hvac company over today who told us they would not be able to fix our AC until next week because they had to order the part. We have been without air conditioning for 2 days already and we could not go another day like this. When my husband called Aire Serv they were able to locate the part needed and had the technician James out here within an hour. James is very knowledgeable and got us up and running and now my house is cooling again. We even signed up for their service plan and we will use Aire Serv for all of our future HVAC needs. Thank you so much for caring enough to get us cooling on the hot summer days!

Stacey showed up right on time. I called at midnight and they had someone out at 10 am in the middle of June. No extra charge. Stacey confirmed my suspicions about a busted capacitor and replaced it in under a half an hour. If you need Hvac repair, Aire Serv is the way the to go. Im very cynical toward HVAC reapair people. I have the mindset that i never wanna call a repair person because im convinced that they are just gonna jack up the price with BS charges. No. Not these people, speedy oncall service with a freindly small and a very very VERY fair price. Every step of the way was painless and pleasant if i could give above 5 stars i would.

James and his team came highly recommended by a friend and boy did they deliver. Emergency work was discovered through the process and James made sure it was all addressed and repaired right away. Even though it was plumbing and not part of the work Airserv was to perform. Any additional work and supples above the quoted initial price for the air conditioner work was not added at the end. I only paid the quoted price. Integrity is the best possible word to describe my experience. So grateful I used them and am excited to recommend them.

Our furnace went out and Aire Serv of Lubbock gave us almost immediate help...which was so appreciated (not to mention AMAZING)!! This occurred on a Friiday...they came around 10:30 that morning and brought nice large heaters to keep us comfortable and warm as they began to diagnose the problem. With some equipment they have, they could inspect inside the unit and see what the problems were. They showed me what had happened and why the automatic cutoff on our furnace was activating. (thank goodness it worked). There was no fixing this problem and the unit had to be condemned and a replacement installed. They finished just as it was beginning to get dark on Friday evening.
I would highly recommend this company....as they are clean, neat and do excellent work. Our furnace /water heater closet looked much much more efficient and I have to say cleaner when they finished!

Did not have the best customer experience my first time calling for a leaky unit, however I was contacted by James the owner and he immediately made things right. Very pleased with his professionalism and willingness to do the right thing. Will be using them again in the future.

Our heater of course broke in this forty degree weather, found Aire Serv online and sure enough James came out the same night I called (8:00 p.m.)
Fixed our heater in less than an hour. He did a great job, and was very friendly!

I've had mixed results from the American Home Shield warranty for our home, but Ron with Aire Serve did a great job on my A/C unit taking time to fix the problem and explain things to me. He had the part on the truck and finished the job quickly. He also made suggestions on keeping it running in the future. Great service from Sally and Jennifer in the office.