Aire Serv of Lubbock

I had an awesome experience with AireServ of Lubbock. James Russell and his whole crew were completely professional, on time and reliable. They did everything efficiently and we are totally happy with our new air conditioning system!

Edit: James Russell promptly contacted me after a negative review and made payment for his sign. We cleared the confusion over order details and are happy to continue business with his company. Fastsigns wants all of our customers to be satisfied and will always go the extra mile to ensure satisfaction!

They have yet to pay for a sign I produced and installed in September of 2019. The owner will not call back and the secretary will not disclose their current office location.

They were quick to schedule, let me know when they were coming, and the gentleman was very nice and very professional. He corrected my problem and gave me some wonderful ideas about ways to improve my units performance. I could not have been happier with the service, or the advice. Wonderful company.

James and his crew just installed a mini-split in my third garage. They were responsive, punctual, and got the job done on-estimate. I would certainly recommend their services to anyone in Lubbock!

Aire Serv responded to my call immediately when my A/C unit flopped. I mean, they did all they could to save it but it was the original unit installed back forever and a half ago. This new unit though is much more efficient. A/C bill has almost been cut in half. They also installed a Nest thermostat and gave me some tips on how to best use this new tech stuff. A1A rating on these guys.

Based on my experience, open 24 hours a day at Aire Serv does not mean that you will be receiving service from them (or even a call back, for that matter). I developed a false sense of hope after reading other reviews and visiting their web page. The web page indicates that they offer an any time service guarantee..."we'll be there for you". Hope other that use this company have a better experience than what I have had.

We have used Aire Serv for a few years now to do the regular maintenance of our system. They always communicate well regarding our appointments and have always treated us like a valued customer.

Prompt, professional, and friendly service with competitive pricing. They are great at communicating arrival times and always arrive when they are scheduled. I will continue to use them on my personal residence as well as investment properties.

John works very hard and is very professional.

Mr.James Russell was our Hero on 6-9-21

The ac unit in our laundry room was down for 2 days the thermostat was at 93 degrees..on those 2 days it was over a 100 degrees outside...A company had previously come out to work on the unit a week or 2 before...an after many attempts to get them to come back and after dealing with a very rude receptionist...A call was made to AIRESERV HEATING AND AIR CONDITIONING and Mr.Russell came to see what the problem was, within an hour or 2 you could already feel the difference in the laundry room...he fixed the unit, an no problems since...Now some of you might think it's a laundry room...but we have 3 commercial dryers that once they are kicked on...it gets pretty hot really fast...on top of it already being over 100 degrees outside...I would personally like to thank Mr.Russell he was very professional, polite worked in a timely manner and was very understanding to our situation...Thanks again I would definitely recommend this company to my friends and family.