Pall Heating, Cooling, Duct Cleaning & Air

We hired Barnes Heating & Air to install a new AC unit and ducts In our new offices for our business. Mike Barnes, the owner, is very professional, he pays attention to detail, he is an excellent communicator and very professional. They did an excellent job and I highly recommend them! We will be using him again for our new house AC install. Thanks Mike!

On June 15, 2021, Barnes rep visited my home to repair my AC system. On his report he stated, Found D/S (downstairs) compressor not running, compressor overheated cooled with hose, check motor starter-good, wiring-good, one lead has been replaced before could not get compressor to run at this time.

Found U/S unit low on Freon, added 1.5lbs. I didn't see him add any Freon. He charged me $242.36 for running water on my compressor. Before he left, he made a comment, it might come back on and I will send someone out to price a new system for your home! So, on June 16, another rep from Barnes AC came out to check the unit and to give me a quote. He gave me a price for a Lennox 3 ton 16 seer gas heated system for $5,564.

I didn't feel comfortable about my system being totaling inoperable so, I decided to call Ball's AC. Once Ball's rep came to my home to check the AC, he immediately noticed that my breaker outside was turned "off" and that my valve cap was missing that released all of the Freon from the unit.

This is the report from Ball's rep found breaker off to outdoor unit, and valve cap removed recently. Turned breaker back on after testing for short to ground and system came on. Tested "REFRIGERANT LEVELS" and the unit was low. Customer stated, Had different company out yesterday to service unit. Added needed refrigerant and replaced cap.

The bottom line is this. I didn't need another system....I needed refrigerant added and my unit is working great! Always get a second opinion, it could save you thousand of dollars! I forgot to add, I reported this to the BBB.

Quick service, a little pushy on getting the new unit but explained well why it's best to get a new unit and provided a 0% 5 year financing. Plus we received cookies in the mail shortly after getting the new unit.

When our A/C went out we contacted Barnes Heating and Air, they responded quickly and assessed the problem with the compressor. They made temporary repairs to the existing unit and recommended a more cost efficient unit and modifications to our previous installation to allow the new unit to perform at its maximum. The cost was very competitive with other HVAC contractors and the service and professionalism with which they conducted the replacement made my family comfortable during the process. The new unit is more accessible to replace Air filters, and the instructions for routine servicing by the installers was informative and assures many years for reliable functionality. I would highly recommend Barnes Heating and Air to anyone of my neighbors and friends.

Barnes Heating and Air provides superior service. They are professional from the initial survey for repairs or the selection process and installation of a new unit. Provided with a wide variety of options based on efficiency, costs, and overall warranty, we selected a system that is energy efficient and provided a rebate from Coast Electric. Installation was fast, completed in one day leaving the interior and exterior of our home immaculate. Removal of all debris including the old unit, boxes even the old pad and a follow-up visit was unexpected ensuring everything was working correctly and that we were completely satisfied. Barnes Heating and Air has earned my highest recommendation, they present a professional, courteous and knowledgeable team to solve any heating and air problems from your home to your industrial complex Barnes Heating & Air is a name you can trust!

I highly recommend Barnes Heating & Air. They gave me great service. Very professional and Courteous. Technician thoroughly check out the AC unit and found the problem. Replaced the part needed and cleaned unit in a timely manner.

We are very pleased with Barnes Heating & Air. They just replaced a outside unit we purchased in 2011 with a new unit to honor our personal warranty by them. We will always use this company because of the personal service they provide for the customers. Great people and services. Highly recommend.

I was very pleased with the service provided by Barnes Heating & Air, they were highly recommended by a friend. Kevin the technician fixed the problems with my air conditioner in a professional and courteous manner.
I will definitely be calling them for any future heating and air conditioning services I need.

I was charged almost $500 without explanation or a receipt for the charges. My ac was never fixed but they made sure to send out a salesperson.

They followed up with me to tell me i was wrong about how I felt and then I was laughed at and told I needed to handle it like grown up and shouldn't have left them a bad review. I still never got a receipt and they also removed a part they replaced to only still charge me for it. A apology and a refund for the part taken back is in order.

They sent a quote. I had options. Each was explained to my liking. They made the appointment date and time. Called that morning in the way and arrived on time. Care for my property was perfect, cloth on floor, careful with walls, etc. The techs explained all and worked efficiently. Awesome response and customer service. The techs were professional. Great experience.