Dragon Heating And Air,LLC

Joe was so helpful! I had a weekend emergency issue with my HVAC and he came directly over and located an issue that two HVAC guys before him couldn't pinpoint. I am still learning how to be a homeowner, and I always appreciate it when someone can break down home mechanics in a direct, digestable way for me. Joe is fabulous and I'll definitely be working with him for HVAC concerns in the future!

Dragon AC is a very professional yet personable company that has been taking care of our AC needs for years. We are grateful for their help in making AC work so easy to schedule and get done. Highly recommended!

I normally use ABC for the servicing of my HVAC system but the last two times they were out I was being pushed pretty hard to spend $5k to replace the compressor. Going into summer I wanted to have a second opinion from someone before I committed to spending the money to replace the compressor. I sent in a service request at like 4:30 on a Friday and Joe called me within like 20 mins and was able to come out the very next day (today, Saturday the 10th.) He let me shadow him while he checked out the system and talked through all of his tests and what he was checking for. After running some tests he noticed I was lower on Freon and added some to the system. We went back into the house and the air was now coming out of the system sub 60 degrees and working in a way he was happy with and wanted to get the system too. THIS IS HOW A BUSINESS SHOULD BE RUN. He could have easily sold me on a new unit like ABC was trying to do but for a $400 repair he gained a customer for life. Dragon Heating & Air is a phenomenal company and you would be crazy to call anyone but them. Joe is thorough and non-pushy with how he runs his company and an absolute pleasure to deal with.

Joe at Dragon was AWESOME. My kid was graduating, my husband got covid, my other kid got sick, my dog rolled in something dead, AND THEN OUR A/C WENT OUT. We have a home warranty who put us on the list for their provider, who never called and never showed up. 24 hours into sweating and swearing, I canceled the home warranty call and called Dragon, based on multiple neighbors' recommendations. They were here within 3 hours (on a Friday!) and had us up and running before dinner. Friendly, efficient, professional, reasonably priced, knowledgeable, upfront about costs, and more than anything, told me that I did *not* have to replace my entire unit right now and that we could squeeze some more life out of it, which I really appreciated. In the middle of this mess, being told that I didn't have to spend $10k today was the greatest win! They were able to get it all taken care of without even coming inside so that my sick family didn't expose them to anything AND so my sick family could have a/c again! A million stars! 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟

This is my second year using dragon heating and air. They showed up faster than I expected and fix my issue within 5 minutes. Then he was kind enough to show me all the steps I needed to take to ensure that my system is maintained optimally for the second time because I never pay attention enough. Very patient repair man. Highly recommended.

I cannot say enough good things about Dragon Air and would 100% recommend them to anyone with hvac problems. I found them on my Sweetwater Facebook page and now understand why my neighbors speak so highly of him. I had a complicated issue but Joe was determined to correct. He also tries to educate you in order to avoid future problems. Thank you Joe for your professionalism. It is evident that you are proud of your company and love your work.

I cannot recommend Dragon HVAC enough. Joe and his crew are some of the most honest and talented providers in the Austin area. I have recommended them to countless neighbors and everyone has nothing but great feedback. Stop searching for an HVAC company and call these guys!

I cannot say enough out Joe and Dragon Heating and Air. Very honest, dependable, and knowledgable. Even though we are still under warranty with the company that installed our unit, we choose to use Dragon instead. Highly recommend!

Joe and his father make an absolute great team!! I learned some very helpful tips on extended the life of my AC unit. We walked my entire house and checked everything. I’m keeping Joe on speed dial because we all know how important it is to keep your AC unit happy!!

I cannot speak highly enough of Joe and the team at Dragon Heating and Air! Their service has been spectacle since our initial install over 3 years ago. They are always responsive and have helped us maintain our system with follow up visits whenever it is needed.