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Dragon Heating And Air,LLC Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Vicky Lusby

AMAZING, PROFESSIONAL, KNOWLEDGEABLE, CARING, PRICED JUST RIGHT !!! My air conditioner went out at 4pm at the beginning of a holiday weekend. Not only did Joe answer the phone when I called but was at my house in 1 1/2 hours. He repaired my AC unit and even helped me understand how to keep it in good maintenance. And to top it off, he even called and followed up with me 2 days later to make sure everything was still properly working. I would highly recommend Dragon Heating and Air. This is the type of company that you can trust and a company with a high level of integrity. Stop looking for another Heating and AC company. Dragon Heating and AC is everything you could ever dream of.

venu madhav shobhanam

My thermostat was off and i checked my breakers but everything was good. Remembered Joe fixed my unit condenser 4 years back and i called him . Even though he was busy with other appointments he was able to guide me through some checks and figured out my flow switch was at fault. Super happy that he fixed it for me over the phone and offered me few more checks to make sure i don't have similar problems in future. I would 100% recommend Joe for any kind of AC services. He is the best.

Isaac Kim

Thank you Joe and Dragon Heating & Air for helping us beat the Texas heat!

At 7PM on a hot Texas summer night, our A/C unit completely shut down and our house temperature quickly climbed to 80+ degrees. I frantically called Joe who, despite his fully booked back-to-back schedule, helped me diagnose the issue and patiently gave me detailed instructions for a temporary stop-gap solution over the phone.

To go above and beyond, Joe came after hours on the same night to fix the issue and ensure we had A/C throughout the night. He also educated me on the particularities of how the builders installed my HVAC system and how to properly maintain the system to improve energy efficiency, reduce the number of issues, and lower costs.

There are some service experiences that you simply won't forget and this is one of them. Dragon is a family-owned business and you can tell that they take personal pride in their reputation and the customer experience that they deliver. I'm blown away by the level of service provided by Dragon and will certainly be a loyal customer moving forward.

Katelyn McCoy

Joe and his crew came out quickly, found and fixed the problem and then stayed to give my family important AC information! Not only is our AC working now, but I feel more prepared as a home owner to take care of our system. 10/10 recommend this company, great people and a great job!

Jason Underhill

We had our AC go out and I began a chat online. Joe began to troubleshoot online and was able to get out to the house in an hour to an hour and a half. He began to assess the AC issue and resolved the problem explaining in detail what was happening. He also gave great tips to maintain the longevity of the AC unit. I highly recommend Dragon Heating and Air. I’ll be using them for any further issues and regular maintenance. Thank you for the great service.

Tamas Cseh

I called them to talk about cooling my garage and also to check on some airflow issues on my second story bedrooms. Joe came out and was extremely thorough, friendly, and honest. He quickly identified the issues and offered solutions that weren’t going to break the bank. He was very patient with me answering all my questions I had which I appreciated! I’m going to only use them moving forward! Thanks Joe!

Christopher Hurst

I can not say enough good things about Dragon Heating and Cooling. When my condenser stoped working a neighbor recommended I call them. They came within an hour and had all the parts to repair my equipment on the spot. I can not emphasize how thankful I am. On a 100 degree day, I would not recommend anyone else.

Debbie Malmstrom

Late yesterday, I had a bad feeling that my air conditioning system was not keeping house (and me) quite as cool as it should. That's when I started thinking about the a/c filter and how damp it was when I last checked. I started checking Next Door for recommendations for service person. I have been in the Cuernavaca area 45 years and it is hard to find really good repair people - and keep them. It was at this time that I realized it was after 5 and I would probably not find anyone to help in the early evening. That's when I called Dragon Heating & Air. My call was answered promptly and the technician, Joe, called me back, ask me several questions and told me he could be there soon.

Not only was Dragon Heating & Air prompt, Joe knew exactly what he was doing. He was professional, polite and had the problem pinpointed within minutes. He walked me around the unit and gave me some maintenance instructions. It was not long before we were finished and Joe was on his way home and our house was cold once again.

I will definitely call on Dragon Heating & Air the next time my distress call goes out. I never like to need a repair done, but I am pleased to recommend Dragon Heating & Air (210-875-3449) should the need arise.

Amerie Falcon

I am so grateful someone recommended Dragon Heat and Air to me years ago! They have been reliable, knowledgeable and fast. Most of the time they have been able to fix my unit within just a few days - sometimes on the same day! I cannot recommend them enough.

trent hernandez

Very reliable and professional. I had 3 other technicians came by and they were all trying to up charge me. When Dragon Heating came by they were honest and gave me a fair price and helped me through the entire process giving me maintenance tips as well. Communication was great! Definitely recommend! 5 stars!

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