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EZ Comfort Air Conditioning & Heating Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ana

Alfredo S was very professional, knowledgeable and explained everything in terms I could understand while educating too. Excellent company. Highly recommend and will request Alfredo each time.

Madeline Bishop

Our ac system wasn’t working anymore and EZ Comfort came out to the house and fixed everything! Replaced everything that was old and now everything works great! Thanks to Philip for making sure everything works properly! He did a great job!

taimy garcia

The HVAC specialist Felipe Yanez was great ! He was puntual and extremely profesional.He fixed the problem within the hour and was always very communicative every step of the way .Will definitely recommend and use services again .Thank you So so much !!!!

Justin Dennis

I manage a large portfolio for a management company. I was in need for a good HVAC company. I reached out to this vendor, they had a tech onsite quickly. I was able to speak with the technician, Alfredo S. who provided me with a very detailed and clear representation of what was needed. Huge shout out to him.

Debbie Shaddix

Evidently during yesterday’s high wind and heavy rain water leaked into my heating unit from the flue pipe on the roof causing my heating unit to shut down. Alfredo came out just an hour or so after I called and found the issue and corrected it. He also went up on my roof to see where the water was coming from. He was able to get my unit’s components dried out and back in service for me quickly after he determined what had caused the shutdown in the first place. Great job, once again, Alfredo!

Richard Davis

Alfredo Sandoval was the technician that completed the annual service on our unit.
He was prompt and professional, and we are very satisfied with his work. We recommend him.

Andy K

We were pleasantly surprised to see our Technician, Juan, arrive 1 hour earlier than scheduled. However, it was a fluke but timing in this business means everything. We prefer a prompt Technician over a late or no show any day. $75 is a bit high for a 1 hour service call but the detailed and thorough report sent via email made up for it. Juan was well mannered and placed plastic booties over his wet boots every time he entered the house. Our AC furnance unit is over 13 years old and had several issues such as worn out gas exchange value that would seize up, frozen condenser pipes both inside and outside unit, and dusty blower unit that was never maintained. Juan suggested that a new 4 Ton 14 seer unit would be more cost effective for $8,900. He suggested to add more items such as UV light to kill viruses and bacteria, insulate the attic with R 30, and add two more ducts to adjacent rooms. Juan included a 1st time customer discount for a grand total of $10,000 and could begin work the following day. Needless to say we declined the offer and will consider to hire EZ for future work since Juan was courteous and professional.

Janet Mendez

It was time to have our A/C&Heating System and ducts replaced so I had 3 different companies come out and give me a quote. Alfredo with EZ Comfort Air Conditioning was the last quote that I received - he was very kind, professional and patient. He took the time to explain everything to me as I’ve never had to deal with anything like this because my husband is the one that would handle it. I decided to go with Ez Comfort because they offered the best deal and Alfredo went above and beyond to get the job done from start to finish along with his team on installation day. I will definitely recommend my family and friends to EZ Comfort. Thanks for everything Alfredo!

Satisfied customer
Janet Mendez

Hakimah B

My AC unit was not working on the first level of our home for the past two days during hot weather conditions during the month of May in Houston, TX. After trying to trouble shoot ourselves we decided to contact an AC company and let the professionals fix the problem. I did a thorough search for a reputable company on a Saturday and decided to go with EZ Comfort Air Conditioning & Heating. I’m so glad I made the right choice contacting this company. I was able to get an appointment on the same day which was a Saturday and the technician Alfredo was able to come earlier than the time I was initially given. He was able to found the problem within minutes and have our AC unit back up functioning quickly. Alfredo was very respectful, friendly, knowledgeable, patient with answering all the questions we had and make some great suggestions. We even decided to sign up for the maintenance program to help to prevent potential issues and keep our AC units working at optimal level. The repair fee was fair unlike another company I called that had unreasonable high prices. I definitely recommend this company and Alfredo if you in search of getting your AC repaired.

George Edwards

Felipe with EZ came to do my yearly furnace checkup and noticed that an important component part that another company replaced for me had in fact been installed incorrectly. He went back to the office after his checkup and researched the manufacturer's instructions along with Carlos (also of EZ) and sent me a full report. I had the original HVAC installer come back out check and they confirmed their mistake, and fixed the issue. Thanks EZ! These guys are professional and give great advice.

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