EZ Comfort Air Conditioning & Heating

EZ Comfort rescued me from Home Warranty shenanigans, after I hadn’t had AC for 10 days while in the middle of a heat wave in Humble that included daily heat advisories and resulted in a house whose ambient temperature was 90F from June 14th - June 24th 2023.

Their staff were able to get me on their schedule with minimal delays (when other companies were quoting 2-3 weeks into the future), with one phone call to the stellar office team. The Business Owner & HVAC technician, Juan Carlos, quickly diagnosed the issue and explained what options I had. His professional, polite, technical demeanor & explanation resulted in my family replacing the furnace, drip pan (which was inappropriately plumbed causing rusty water to constantly drip from our backup line rather than divert to the primary drain line) and installed a whole home surge protector. These updates should mitigate/eliminate future issues.

It is likely that local power surges placed strain on my capacitor (which had a burnt out terminal & char marks on the mounting frame), resolved a Gerry-rigged control board, and replaced the non- functioning blower. All these observations where ignored by my home warranty inspector who instead quickly insisted that I had a leak in my system that the HW wouldn’t cover & tried to sale me a “temporary fix” via cash that wouldn’t have addressed any of the true issues. Thank goodness I was smart enough to reach out to EZ Comfort who did a thorough system inspection to provide a technical disposition with appropriate records of their finding’s & recommendations for correction.

The EZ Comfort staff who came out to help (installation & removal of non-operating equipment) were professional and friendly, with much appreciation, thanks, and popsicles given to Juan Carlos & his team (Yoni, Jose, & the electrician).

The front of the office staff were equally as professional effective and just pleasurable to talk and work with to restore services. I am looking forward to using EZ Comfort for all my future HVAC & home services needs in the future as together we maintain & service my property through their helpful & reasonably priced maintenance plan & dedicated team of technicians & installers.

Thanks to the full EZ Comfort Team!
~ Andria Elkins

I enjoyed my business with EZ Comfort. The manager Aisha was very professional and went the extra mile, Felipe and his assistant were on time and worked quickly, and Yesenia and Melissa were always there to answer the phone when I needed to get in touch with them. I used EZ Comfort because a neighbor recommended them, and I would happily recommend them to someone else.

It was one of only a few positive experiences I've ever had with an HVAC company. There were recommendations to improve my system, but no pushy high pressure sales. They did everything they said they would in a timely manner.

My tech was Philip and he sent his name and a picture beforehand to let me know he was on the way and who to expect. Professional from top to bottom and I would strongly recommend them to anyone looking for AC help. Feel free to contact me with any questions.

After buying an older home it was time to replace the AC, we went through a few quotes and found EZ comfort had the best price and we felt the most comfortable as they weren't pushy like all the others. They sent Alfredo out and he presented us with 3 options and after choosing the Trane variable speed the guys got to work. Alfredo is one of the best installation/ service men I've come across he even answers simple questions a year later. I just had my 6 month checkup and surge protector installed, as usual Alfredo was prompt and professional. I would recommend EZ comfort to anyone and ask for Alfredo you won't be disappointed!!!

Once again, wonderful service from EZ Confort. One of my units sent a distress call and they came next day. Felipe and Joe were great. Very friendly, professional, informative. Still very happy with the company and the service.

Nine years ago they installed for me the whole system and the price and the people were right. Now I called them again to check the system because the house was hot. It happened that the A/C was fine, the problem was electric because it didn’t reach the required 220. They contacted me with an electrician and eliminated the $75.00 travel charge. The technicians were extremely helpful and professionals.

We had the best service specialist. Phillip was amazing and did not quit until he had our air working and cooling. We are so thankful to him and company.

Well managed company with responsive staff and excellent technicians (Carlos, Alfredo, Philip). We have used their service for several years without anything to complain about. Thank you, EZ Comfort.

We are very pleased with the service we received from EZ Comfort. Felipe was very professional and knowledgeable. They came out the same day and installed our new unit the next day. All the guys were very professional. I highly recommend this company!!

Mr. Philip was an amazing technician. He came and quickly accessed the issue and repaired my A/C immediately. Snow blowing now for me and my house thanks to you guys! He also informed me of another issue that I had in my attic but didn’t need immediate attention. Definitely would use your company again, see you next month Philip Mora great job.