Ultimate Comfort AC & Heating

Ultimate is the best service around. I have known and used them for year. They are very professional, caring and do an amazing job no matter what you need.
I highly recommend this company!

Called ultimate comfort last minute to schedule an appointment and the lady answered and was very professional and polite. She told me tech would be calling ahead of time to let me know they were on their way. They actually did call I was surprised. The tech who serviced my unit was Steven. He did a great job of thoroughly explaining everything and made the whole process simple. This company isn't out to screw you out of money instead they are just doing what is actually required. I appreciate the help alot and you have my business again in the future.

What I really love about this company is that Mr Claudio Santini is a hands-on type of guy. That is uncommon in most industries. The problem that I encountered with my A/C was condensation leakage from the evaporator unit onto my carpet. It was determined that the leakage was caused by faulty installation work from another A/C company. So, it was required that the condenser unit and the ducting be replaced to eliminate the possibility of mold. Mr Santini coordinated the entire procedure with his techs and a job which would have taken 2 days was done in 1 day. The ducting took a little longer because of the nature of the job. This is a small A/C company, but they go well beyond the customer's expectations. The cost, considering the magnitude of the job, was more than very reasonable. I am highly pleased and very satisfied. I must also state that Mr. Santini treated my case as though it was an emergency even though it wasn't, due to the fact that the A/C unit was still running normally, except for the leakage. Highly admirable.

Billy is the man! He is so knowledgeable and was able to troubleshoot why our AC wasnt functioning as expected. He explained what possibly went wrong and after following the instructions, AC now works great! Thanks Billy and Ultimate Comfort!

After Ultimate Comfort’s installation of new AC/Heating systems, our home is now filled with crisp, clean, cool, dry air! What an accomplishment, as it’s now July in Houston, TX!

Having to work in our hot attic, as well as trying to avoid rain and lighting made the job hard for all the workers, and we greatly appreciate their efforts. Stephen, the wiring, electrical, and zoning expert, is very knowledgeable, patiently; and, with apparent ease, connected all units to work together smoothly.

All the work was done well due to the diligent, hands-on, guidance of the owner, Claudio, who treats all his workers with respect, kindness, and cheerfulness, a true rarity these days!

I was having problems cooling my house below 80 degrees when the temps were in the 90's. Thought I needed to move from a 4 ton to a 5 ton AC. Called a few places to get quotes including this one. Claudio gave me a quote but said he wanted to come take a look at my setup before he'd approve the installation. The house was originally built in 1978 so there were a number of things he saw that needed changing/updating. Claudio redesigned my system, by putting in new returns and separating the airducts. Installed a variable speed 4 ton unit and two additional temp/motion sensors; one in the master bedroom and one in the downstairs family room. These have helped to keep the room I'm in at the desired temps. The master bedroom is more comfortable than its even been in the 20 years I've lived here and I'm sleeping better. The job cost more than I'd planned, but if I'd just changed units, I'd probably still be having cooling issues.

Great company, exceptional customer service and quality work. My wife owns a few rental properties and we are using Claudio (owner) for all of our service needs. Can not express how genuine and transparent this gentleman is a breath of fresh air as a contractor and especially within this industry. I highly recommend this company to anyone who desires to have a headache free experience.

I highly recommend Claudio and Ultimate Comfort for any Air Conditioning or Heating work you may need.
We replaced two air conditioning units along with completely changing out all components in the attic of our home.
Every detail of the job was managed like clock work.
Professional, detail oriented, timely, meticulously clean and personable.
The team takes pride in the work they are doing and they take the time to explain every step of the job.
We researched and compared companies and pricing. We are so glad we decided to contract Ultimate Comfort for this important large job in our home.

Let me cut to the chase. If there was an option for a "SUPERIOR" rating that is what "Ultimate Comfort" would receive. Claudio Santini's company has been hands down the best experience I have ever had. His entire staff has provided exceptional service. They answer the phone promptly. Always pleasant and makes sure to verify all the necessary information for an appointment. They even call the day before with a friendly reminder. Prior to coming to your home, the Technician sends you a text informing you of the arrival time along with their picture. Our home is 20 years old & several years ago we discovered the ventilation system was not done properly. Our master bedroom was never the same temperature as the rest of the house. We knew we would eventually have to put in a completely new system. Stephen, one of his senior Technicians, came for the prewinter checkup. After he made many attempts to resuscitate our 20 year old Heater, we had to make a difficult decision to lay it to rest. He informed Claudio of the situation & Mike, his Manager came out & did a thorough evaluation of the AC/Heater & Ventilation System. He confirmed what we already knew. He presented us with three(3) proposals. We chose the one that would best suit our needs for the humid Houston climate. We had the entire system rebuilt & added the dehumidifier. Within 3 weeks we could immediately tell the difference. Our electricity bill dropped dramatically. The next phase of our investment will be the "Reme Halo" attachment. As a Healthcare worker I urge you to please read up on this. So, there you have it. An incredible exceptional company!

Excellent service. Prompt, very knowledgeable. Both the owner and tech were pros, they explained everything throrowgly and answered each of my questions. Definitely recommend them!! Thank you Ultimate Comfort AC & Heating