Premier Air Conditioning & Heating

Thoroughly inspect any work this company does. Long story short, earlier in the year I had to replace failed coils on my HVAC system that Premier previously installed (initially I was relieved because they were still under warranty). Fast forward to now, someone recommended I have another company do an annual inspection/maintenance. Within an actual minute their technician showed me pervasive mold growth in the supply plenum and into the duct work. He inspected Premier’s work and said their tech didn’t properly seal the unit which is likely the cause. A couple thousand dollars later, here I am.

We just moved into a new home and called Premier based on a trusted co-worker's recommendation; it seemed like the old owner didn't perform routine maintenance on ANYTHING. Shaun, who is absolutely amazing at his profession, identified a clogged line before it caused long-term damage to our unit. He needed to follow-up with a second visit (the very next day at 6pm), but it was understandable given our situation. Shaun even found an issue with how our existing water heater was installed.

We would recommend Premier to anyone.

I LOVE this company!!!!! Horace was amazing and took care of my issues right away! I called this morning and was taken care of by this evening! This is a wonderful company that really understands the customer! Thank you so much!!!

We gave them a call when another company tried to sell us a entire unit upgrade due to supposed capacity limitations of the unit thats was installed in our home. (Almost 8000 dollars) Well from day one of owning it we never had a issue cooling our home and insisted there had to be a problem with the existing system long story short the professionals at premier came out and diagnosed our thermal expansion valve as the issue, once repairs where complete the ac is back as strong as day one of moving in. I will never use another company and will recommend this company to anyone who needs there ac fixed properly, professionally and timely. Big thank you to the gentleman from Premier ac yall have made a customer for life.

We've been using Premier at our home for close to (20) years, for just about any HVAC job there is. Their technicians are always prompt, professional and thorough. Shaun and Jacob recently came out to consult on a very complicated renovation project. Based on their analysis and great track record with us, we contracted Premier for the job. Shaun returned with a premier crew for a complete HVAC system replacement with dehumidifier, as well as a duct removal and relocation and other various updates in our home. Im thrilled with the results. Special props to Shaun for his attentiveness and the pride passion which he has for his work.

We built a new house with an industrial NY loft design inside. We previously lived in a 1930's era converted warehouse and copied many elements in the new house. That included exposed round metal A/C duct on thefirstfloor. All hangers were to be industrial types. From the beginning I had to stop them from taking installation shortcuts like using cheap hanging strap. To their credit they did correct those issues. However a big problem remains which are the A/C grills. They installed adjustable aluminum grills. In winter they expand and contract with very loud popping and banging noises. It is so loud it sometimes wakes us up upstairs. This is our third winter and have had Premier out the last two winters to make adjustments. Last year it became obvious that the solution is not to continually tighten the screws. Thermal expansion quickly negates that effort. I provided photos of the round metal duct grills we had in our old warehouse loft. Those were silent and I asked them to replace the adjustable aluminum grills with non-adjustable galvanized steel grills. They never responded. As I type this review I am forced to listen to the loud pops and bangs coming from the @&%*^ grills Premier stuck me with.

I can only imagine how the service is. But thier employees are some angry people with lots of road rage. How do you allow or worse, hire people who give your company a bad name. I'm driving with my infant child IN TRAFFIC! I'm not trying to drive like a mad man because your employee is in a rush to drive onto bumper to bumper traffic. Shameful.

Brandon and team came out and quickly detected a refrigerant leak that a previous AC company could not find. They were excellent—thorough, efficient, hard-working, and answered all of my question. They found replacement parts and completed the job the same day. The cost was fair and reasonable. I am so appreciative of their hard work. Will absolutely work with them in the future!

Premier A/C is a Class Act!!! They look for the root cause instead of coming in and saying you need a new unit. I had a humidity problem where I was looking at purchasing a dehumidifier. I talked to three different HVAC companies come to my house and all of them suggested a new unit or dehumidifier with the lowest cost being $4k. I talked to Keith about installing a new dehumidifier. He was direct and easy to talk to without high pressure sales. I called back and Jeff called me back and asked me key questions on why my humidity was so high. After talking for about 10 minutes on a Friday Night. I came home and did what Jeff said. The humidity came down dramatically. He checked in on me on Saturday. I worked with him to understand my system and now my humidity is normal @ 55%. It cost me ZERO. He has earned a customer for life and I will definitely use Jeff and Keith at Premier A/C for all my needs. THANK YOU

This company installed our new unit after we rebuilt due to a fire! We chose to use the foam insulation in our “new” home which required special equipment along with our regular unit. The unit itself is only a 2 1/2 ton for a 2000 sf house. My late husband was our contractor so he had no idea of any of our needs and depended totally on their expertise. The duct work is immaculate! We were able to move back in late summer and didn’t realize that the plumber forgot to connect the gas to the furnace properly. When it got cold and the furnace didn’t work I called Premier because I didn’t know what the problem was? Even though it wasn’t their mistake, they “hooked us up” and we were warm and toasty! They also installed a hotel type unit in our garage/man cave. It’s been almost 10 years since our house burned down due to electrical problems and we have never had any problems with either unit! I have Marvin out to check my unit every year! He’s the BEST serviceman ever! (I used to be part owner of an A/ C company.) I feel that he’s very honest, always polite, and does a thorough job! He just spent time educating me on this fancy thermostat that I have this week! I’m thankful to have found this company and would highly recommended them to any of my family, friends, and neighbors! Stay blessed!