HVAC Heroes, LLC

These guys came out late in the evening to diagnose an issue with my A/C system. They knew what needed to be fixed with in minutes. Professional attitude and response. I will definitely call them again if needed.

HVAC Heroes is the best in Houston. I am a repeat customer and would recommend HVAC Heroes to all in the Houston area.

They have always provided same day service (even on the weekends) and very fair prices. Triston has always been friendly, professional, honest, and trustworthy. HVAC Heroes will take great care of all your HVAC needs.

It's hard these days to find a reputable honest company to come out and evaluate your HVAC system and truly do only what is needed. Look no more guys I found one! Bought a house in July and have been going back-and-forth on who to have service my unit. A family member told me about this company and said they are very respectable honest and reliable. I remember calling and speaking with Darin on a Sunday afternoon he was available to come out Monday afternoon, the next day. He made his recommendation we decided to proceed and he came back later that same day to do the repair. I've been in customer service for 16 years and have never been fortunate enough to have this type of treatment from a service provider. Amazing, courteous, professional, affordable I could go on and on about this company. All I can say is if you need somebody to service your HVAC system hands-down this is a Company to go with

Prompt service. Upfront honestly for recommendations to repair vs replace. Stands by warranty items. Have been using the company for 4 1/2 years for maintenance as well as complete HVAC install. They want to make sure the job is done right and they stand by their products and services. Highly recommend!

Triston was very honest and professional! Got me a new condenser for a great price - I had estimates from two companies. Would highly recommend.

I am so disappointed by this company. I contacted them due to condensation on my air vents. AC was still blowing beautifully. They came to assess my unit and claimed I needed a new AC coil that would cost me 3500 dollars. I literally almost guffawed at the suggestion. I was suspicious about this being an incorrect diagnosis and had another company come in to assess my unit. Not only was the AC coil not leaking, but the other company stated that HVAC Heroes incorrectly checked on how to assess for leakage. A simple blocked drain was all that was determined and I was only charged a couple hundred dollars by the other company. Beware of HVAC Heroes and their incorrect diagnoses on minor issues.

Did a great job installing my new air handler unit. There were a few issues after the initial install and they were out there to fix either the next morning or same day. Would suggest them for any AC related work.

Update: After having several issues, would call and they would state they would have someone out the next day. The technician would never show up an I never received a phone call. Had a loose wire and it took nearly three weeks to get it fixed. Have had issues with the zone system an it has been more than 6 weeks and several phone calls with no technician. I should not have to constantly call to get a technician out to look at warranty work.

HVAC Heroes was quick to respond and were great about working with my schedule. They were descriptive about how my hvac system is working and what preventative maintenance is needed. They were able to answer all of my questions and concerns, I was working with real professionals that I’m willing to trust keep my house cool during these hot Texas months. Five stars I highly recommend!

Professionls, they know what they are doing and was very courteous. Had the parts and gave us warranty for it as well. They were in and out in less than 30mins and got the issue fixed for us. Will definitely only go to them in future.

Tristan was extremely responsive and professional when he came and gave a quote for a new AC. We have decided to delay the replacement for a couple of months so we have not used anyone yet.
He is at or near the top of my list when we decide to get the work done .