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HVAC Heroes, LLC Reviews - 100

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Fernando Delgado

PLEASE READ for your benefit! A few days ago HVAC HEROES came to my house and charged me $69.95 to diagnose my ac issue. The guy (Chase) showed me several pictures of “my ac unit” and ended up telling me I had to pay $7,000 for several things that needed to be replaced. I wanted a second opinion so I called EXPO. Twal Jubran from Expo called me and said he would take a look FOR FREE! He checked in the attic just like the guy from HVAC HEROES and found that the only thing needed was a new filter! He even sent me which filter to buy for my unit. He also informed me that the guy from HVAC Heroes did not even break the tape seal to check the system. So apparently Chase with HVAC Heroes showed me false images. Chase even had the audacity to text my wife and tell her we need to replace it soon or it will get worse, smdh! Now thanks to EXPO my ac is running great again. Twal Jubran from EXPO saved me 7000 dollars! Thank you so much for being an honest person and company EXPO! I highly recommend EXPO heating and cooling, NOT HVAC ZEROES!!!

Fern Dawkins

HVAC Heroes lived up to its name. My AC at my business went out, I needed new thermostats plus something else was going on with my units. Tristan responded right away, was able to come to my business same day, assess the problem, source materials and complete the work same day. The cost was the most reasonable of other providers I contacted. I was throughly pleased and will be using this company in the future for all my HVAC needs!

Reginald Walker

Had an AC emergency and needed some assistance. Reached out to HVAC Heroes, they arrived on time and completed work in a very professional manner. They also gave me some recommendations for the AC unit. These guys are honest and will get you taken care of. Appreciate it!! You have a new customer

Jordan Rodriguez

I’ve been using thumbtack to help with finding local contractors for about a year. When I started to have issues with my A/C I got connected with HVAC Heroes. Contacted me fairly quick and scheduled an appointment same day! Honestly thought something serious was wrong with my unit but when Triston arrived he diagnosed the issue quickly and found out it was a simple fix. Got my unit running correctly after having to change out a part that was done the same day!

Tomeka Stephens

My house was 89 degrees upstairs and downstairs. This was my first time using their services. He was very responsive and even waited for me to get back home. They came in mask, and went straight to work. He identified the problem right away. Talking about a sense of relief. I am so thankful to have my air. Not often do you find a company that will come out and fix it an issue on the same day. Even better since he had to get the parts and still came back today to finish the job. I highly recommend HVAC Heroes!!

Dean DeKerlegand

Triston and the HVAC Heroes team provided us with exceptional service when our A/C condenser quit working. The came to our home on a hot Sunday afternoon and quickly diagnosed the problem. They provided us options and returned within a couple hours to install a new condenser. We did not expect them to install until the following day, but we were grateful that they offered same day install on a Sunday. They worked until Sunday evening, kept us informed of progress each step and hauled away our old unit. We were very grateful to be able to sleep in a cool home! We highly recommend them!

Tammy Barry

System is great, owner not so great, had to reschedule, twice. The team who did the install, was awesome !!! But the owner needs to take some business management classes. Poor customer service, took three weeks to replace faulty thermostat after install, did not give us our warranty paperwork until several request and a threat to call carrier, after being told several times it was in the mail. But wasn’t filed with carrier until the day they finally presented paperwork. Did not replace faulty thermostat with one like we chose to have, instead we got a cheaper model. Bad Business Owner !!!!

Jim Rosen

Our AC compressor died. HVAC Heros came out within an hour of us calling, diagnosed the issue, provided solutions and were out replacing our condenser at 10pm. The prices were reasonable and the rep and repair crew were polite, courteous and did an outstanding job. I can’t recommend them highly enough!

Matt K

I called them when my ac went out on a Saturday. They were fast and professional. I believed it was a freon leak but the tech inspected the unit and found it had a bad Schrader valve. After replacing the valve pin, he found my system had to much freon from a year ago when another company 'fixed' the unit. The price was fair and the service was great. I recommend them.

Destiny Daniels

There are literally no words to describe how amazing this service was!! Jordan did an amazing job was quick to respond definitely went out of the way to service our house! He knows what he is talking about for sure! Very thorough in his work!… We had two other companies look at our issues and they had no clue what they were talking about and all they were worried about was us paying them definitely no pride in their work at all! We found HVAC Heroes which was certainly a blessing!! We are so thankful and will be using them for all of our HVAC needs! I suggest you do to!!

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