HVAC Heroes, LLC

Called them to repair my old HVAC. They told me whole unit is too old to be repaired and needs to be replaced.

Called someone else he just replaced broken capacitor and HVAC has been working fine for 3 months

So if you have an old HVAC, they are just there to sell you a new one.

I had used another HVAC company the year before but couldn’t remember who, so I went with who could get here quickest.

HVAC Hero’s sent someone out quick. He seemed professional and ran a diagnostic. He said our compressor was going out and that we needed 9.5 lbs of refrigerant. He quoted $3100 to complete the repair.

With how expensive the repair would be we decided to get a second opinion. We found the company we had used before (North Point Air) and they sent someone out the same day as well. That tech pointed out that our system was still under warranty. A point that the HVAC Hero tech left out. He also pointed out that HVAC Hero’s quoted us for 9.5 lbs of refrigerant when our system only holds 6.3.

We obviously chose to go with North Point. Going with them saved us $1000. I literally never write reviews. BUT I know that prices vary by company, but the dishonesty is something I could not get passed. Based on my experience. I would never recommend this company over North Point.

Triston and his colleague showed up on time. Scheduling was a breeze and the diagnostic was done pretty quick. He was thorough and explained the exact problem to us.
Definitely recommend Hvac heroes!!

HVAC Heroes replaced my condenser and coil this summer and their install team were extremely professional & they did a fantastic job. The units were priced at a good price as well. Would recommend, thank you again!

NEVER USE THEM: They installed a new system in July and it failed during the winter storm in December. Been calling for days and now they aren’t responding to make the repair. This is the winter we endured 18 degree weather and they are now avoiding repairing their own installation. Now I am forced to initiate a small claim suit.

Awesome, prompt service. I highly recommend this company for an honest inspection, no upselling or hidden fees. Highly recommend for A/C services.

Tristan was super helpful assessing the issue and was able to help with my AC.

Can’t say enough good things about HVAC Heroes!

Initially contacted them to do some maintenance after a new home purchase, but they made such a good impression with their quality and professionalism that I had them do a complete system replacement at the property I was refurbishing as well!

If, like me, you only need one servicer who can be relied on; that does competent and trustworthy work at a fair price, backed by an owner with integrity.who will fairly rectify the rare imperfection - Call HVAC Heroes.

Comments
Tristan and his crew did a great job. The
arrived promptly for the maintenance of my AC.
Tristan is very knowledgeable and professional,
he gave us pointers on how to keep our AC healthy.
I highly recommend HVAC Heroes, LLC for any AC-related issues and maintenance.

Great service. Tristan was friendly and knowledgeable. Will definitely use them again