Honest, professional, dependable and customer-focused are all adjectives to describe AC Comfort from my experience. It's painful to replace a complete AC unit. We were in this situation and invited four reputable companies to look at our system and provide offers. We chose AC comfort primarily based on the price point of their offers, but ultimately first impression and product knowledge played a huge role in our decision, too.
Having Osiel as our technician have been the great experience. He take his time to show and explain every detail he sees as well his recommendations are valued.
Horrible lady salesperson, beligerant obnoxious and really a shameless person I would NOT recommend them because of her. Few other people felt the same
Service was great. They were available that day to come out within an hour and solved our issue quickly without much cost when we were expecting it to be more. I would definitely recommend AC Comfort to others.
Our house was 90° for a week. We called out 2 other companies (one that we purchased the unit from 4 yrs ago) and neither of them did anything to help. They just blamed the weather or said we needed freon and had a leak. Rey came out and advocated for us to get a part that apparently nobody has in TX right now. This is the second time he has saved us from extreme heat/cold. Without his diligence we would have had to wait 18-20 weeks just to get the part we needed or paid out of pocket for a universal part. I will never use another HVAC repair company. He also happens to be my neighbor and a great guy in general. Couldn't be more pleased! 10/10!
We have used A/C Comfort for 6 of their 8 years in business. Always prompt, courteous and explains issues. They are the only company we call. We have a few rentals that they have helped us with. Honest and trustworthy.
I called AC Comfort after reading all of the 5 star reviews regarding the company. I spoke with the manager, Rey, and advised him of my a/c issue, he quoted me a price, verified my warranty info, and kept me continuously updated. I decided to utilize his services, made an appointment for the next morning at 10 a. m. , and he, Albert, and Robert were there as agreed upon. Rey answered all of my questions and his technicians did an excellent job installing my new compressor. Rey provided excellent customer service from our initial conversation throughout the completion of the work. I definitely recommend this business to anyone who cares about quality service and honest pricing.
We have had AC comfort out twice now and both very positive experiences. Our technician, Osiel, is very knowledgeable and friendly. He explained any issues easily and in a way that I could understand with no HVAC knowledge. There is never any high pressure for sales or costly repair. Their first visit our AC was not working at all. He fixed it very quickly and affordably. We signed up for the AC Cool Club and our next visit for a maintenance check was included. Both visits they were on-time and communicated with reminders and updates. I really felt like my time and business was valued. We will continue to use AC Comfort and suggest you do as well!
Rey was fantastic. He is extremely knowledgeable and explains all options so that the customer has full disclosure before making any decision. He fixed some major issues we had in our home. I look forward to maintaining my relationship with AC Comfort.
Chad Munger
Honest, professional, dependable and customer-focused are all adjectives to describe AC Comfort from my experience.
It's painful to replace a complete AC unit. We were in this situation and invited four reputable companies to look at our system and provide offers. We chose AC comfort primarily based on the price point of their offers, but ultimately first impression and product knowledge played a huge role in our decision, too.
Alva Barrera
Having Osiel as our technician have been the great experience. He take his time to show and explain every detail he sees as well his recommendations are valued.
Robert Rugilo
Horrible lady salesperson, beligerant obnoxious and really a shameless person I would NOT recommend them because of her. Few other people felt the same
Sam Justus
Service was great. They were available that day to come out within an hour and solved our issue quickly without much cost when we were expecting it to be more. I would definitely recommend AC Comfort to others.
Alicia Hoy
Our house was 90° for a week. We called out 2 other companies (one that we purchased the unit from 4 yrs ago) and neither of them did anything to help. They just blamed the weather or said we needed freon and had a leak. Rey came out and advocated for us to get a part that apparently nobody has in TX right now. This is the second time he has saved us from extreme heat/cold. Without his diligence we would have had to wait 18-20 weeks just to get the part we needed or paid out of pocket for a universal part. I will never use another HVAC repair company. He also happens to be my neighbor and a great guy in general. Couldn't be more pleased! 10/10!
Ronald McCall
We have used A/C Comfort for 6 of their 8 years in business. Always prompt, courteous and explains issues. They are the only company we call. We have a few rentals that they have helped us with. Honest and trustworthy.
Terri Lemons
The service man was very responsive, knowledgeable and helpful. We appreciate an honest business!!
C Hosea
I called AC Comfort after reading all of the 5 star reviews regarding the company. I spoke with the manager, Rey, and advised him of my a/c issue, he quoted me a price, verified my warranty info, and kept me continuously updated. I decided to utilize his services, made an appointment for the next morning at 10 a. m. , and he, Albert, and Robert were there as agreed upon. Rey answered all of my questions and his technicians did an excellent job installing my new compressor. Rey provided excellent customer service from our initial conversation throughout the completion of the work. I definitely recommend this business to anyone who cares about quality service and honest pricing.
Shannon Strzalkowski
We have had AC comfort out twice now and both very positive experiences. Our technician, Osiel, is very knowledgeable and friendly. He explained any issues easily and in a way that I could understand with no HVAC knowledge. There is never any high pressure for sales or costly repair. Their first visit our AC was not working at all. He fixed it very quickly and affordably. We signed up for the AC Cool Club and our next visit for a maintenance check was included. Both visits they were on-time and communicated with reminders and updates. I really felt like my time and business was valued. We will continue to use AC Comfort and suggest you do as well!
Jena Briley
Rey was fantastic. He is extremely knowledgeable and explains all options so that the customer has full disclosure before making any decision. He fixed some major issues we had in our home. I look forward to maintaining my relationship with AC Comfort.