American AC & Heating

Jesse and Jack were very professional and friendly. They listened to what we had to say and were able to help us with our water service. Would use them again.

We had 2 of your technicians here at our home, Ronnie and Genaro. I can't express the professionalism these 2 young men, demonstrated while working at our home. They took the time to explain the work being performed. They also cleaned up afterwards. Thank you guys for a job well done...

Pete was very courteous & professional, he was able to answer all my questions. I would strongly recommend American A/C.

Awesome customer service,since we got unit installed light bill has gone way down

It’s been over a year since we had our two ac systems installed, we still have 3 rooms not being cooled properly, had multiple service calls and several visits by American AC in Harlingen and still no solution. I was not too happy with the sales person either, he forgot to mention certain pieces of information regarding service warranty. Went into the service store to give some feed back over the last service call and to give good feedback on the service tech that came out, when the salesman who I had not seen or heard since the sale I informed him of how he had not mentioned the service fee after the first year. He didn’t like the feedback and became confrontational he even called me to step outside, a team member from the back then came out to see what was going on, i explained all the issues I have had and then asked to have the owner call me, I have since heard from the owner so since he didn’t care about the incident or his customers I thought I’d put this out to help future customers think about this company.

Jaime Nunez
USN(RET)

I called them for a quote and Ruben arrived on time he was very respectful and answered all outlets questions. Can’t wait to set up our new AC with them.

Showed up minutes after I called. Straightforward about repair (too expensive so replacement was recommended). Very friendly.

My dishwasher broke, they arrived within 12 hours and repaired it. fast and efficient service

The new AC was well install and working in good condition. The workers were very professional.

Juan was extremely charismatic and helpful. Provided a lot of inside knowledge and motivated me in a natural way rather than feeling forced into something I might not yet be ready for! Great guy overall and especially great technician! God bless him!