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American Air Masters Reviews - 55

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kathy Price

We are new customers to American Air Masters and will be long time customers. Steve, Jeff and Cody installed our new complete system and I must say they did an amazing job! They were on time, professional, and very clean ( you would not know they had even been here when they finished). They give you a great product at a great price! Mr. Curtis, Steve, Jeff, Cody and Jennifer are wonderful, honest, professional people and we highly recommend them.

D Patterson

I've been using them for years. Always had good experiences. Today they installed a brand new system for me at a great price. Curtis, the owner, is very customer service focused and easy to talk to and knowledgeable. UPDATE 4/21/22 They just did another fantastic install today for me! They always leave my place looking better than when they showed up! UPDATE 6/2/23 STEVE came out and fixed a leak in my drain line very quickly and efficiently. I called at 8am and the repair was done at 10:15am.

R. Burgess

We have been doing business with American Air Masters going on 10 years and we will keep doing business with them. Curtis and Sheryl are the most honest and professional business owners.
Their staff are truly the best as well. We just had our a/c tune up done the other day and Cody (technician) was wonderful….he called me when he was on his way but I had also received a call from their front office staff letting me know he is own his way (They really keep you in the loop!). When Cody was finished he explained everything that he did and recommended when our next tune up should be scheduled.

By-the-way, they were the ones that installed our whole a/c system several years ago.

If you have any heating or cooling needs , call them…you will not regret it!

Steve E Mueller

March 2022. Just had two AC systems installed by Curtis and his excellent crew. Fair price and very professional install. Very comfortable with these guys in and out of my home. I highly recommend American Air Masters if your looking for a smaller family run business that’s been in the metroplex for decades, and cares about customer service.

Rob Dailey

Bought a new AC unit from them in January 2020. Excellent service. Fast forward to October 2021, Curtis came out on two different occasions within the last two weeks to mess with my AC. First call ended up being a bad zone controller that they didn't install. He double checked all the hardware and verified it was all good. Never charged for the service call. Very nice of him. Two weeks later, the hard start kit burned up. Curtis again came out the same day I called and repaired the issue right away. He again waived the service call since it was a new system and I had been having a rough time all of the sudden with the system. Great guy, great service. Thanks Again!!!

Jason Dyer

They say that good service is dead, but that's not the case with American Air Masters.

Curtis (owner) made time to visit my mother's house on New Year's Day because her heater stopped working and the house was very cold. On a holiday, he diagnosed the problem, sourced the necessary parts and gave us a very fair price. While the repairs were being made, he even brought my mother his own personal space heaters to help fill the gap while the repairs were being made.

In short, he went above and beyond.

Curtis and his team were professional, courteous, kind and highly responsive. The heater at my mother's house is now humming like new and I've asked Curtis to come service the three systems in my home as well.

Several friends recommended American Air Masters and Curtis to me when I went looking for help and I'm very glad they did. The team at American Air Masters is just great. I did not feel price gouged. We were not given any hard sales pitches. They have been nothing but honest, fair, responsive and effective.

I whole heartedly recommend American Air Masters, as did my friends, to anyone looking for heating or cooling expertise.

Elka Lytle

Just had a heat pump installed by Jeff and Earl and we were so pleased with both of them. Great guys, professional and hard workers. Our previous heat pump still worked but needed to be replaced and we didn’t wanted to put any more money in it because it was 20 years old. Curtis made us a great offer we couldn’t refuse. We recommend American air masters because they are a local company with good reasonable prices . We also recommend them because they have outstanding employees who are a big asset to the company.

Josip Ponjavic

Curtis and his crew at American Air Masters are awesome! They are honest, professional, and they truly want to help homeowners, rather than looking out for their bottom line. Curtis gave me a very reasonable quote for high quality HVAC system that no other company could match. The crew was prompt and were thorough during install. Everything went great and I'd recommend them to anyone.

Melissa Glasgow

Steve and Jeff were great to work with on my complete HVAC installation. Everything went as the owner Curtis said it would. They were reccommendedto me by a family member and I'm more then satisfied. Very professional very clean and no upselling. Highly recommend this companyand I will use them again on my many rental properties. Thank you American Air Masters.

Mahendra Mehta

In our first meeting, American Air Masters’ Mr. Curtis gave enough time (1 hour and 45 minutes) explaining to us about replacing my old air conditioning and heating systems with new ones. Then, made a very reasonable offer for the system. Mr. Jeffery, Steve and Jimmy did a wonderful job replacing my two Air conditioning and heating systems with two new systems. They are very outstanding experts, hard workers and punctual. I highly recommend them for HVAC jobs. Thank you, American Air Masters!

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