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American Air Masters Reviews - 55

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ben & Grace Nivens

We have used American Air Masters for 10+ years. They have installed 4 units for us at 2 different houses as well as service the units.

There has never been a time in the many years when I call they always offer to get someone out that day or first thing in the am.

They are always on time, call when they are on their way. Very professional and explain what the issue is and will always make their customers happy!

We will continue to call them and we refer them every chance we get.

Thanks again for all your hard work!

Tami P (tami76137)

Very Reasonsible Prices, Honest Business Practices, Caring Owners and Employees.

I have used this company for 15+ years for service. I recently had them install a new HVAC unit. I am completely happy with their guidance, knowledge, service and installation. Everyone I have recommended them to has been equally satisfied.

Update~ It's been over a year and I am still absolutely thrilled with American Air Masters and my HVAC system. My monthly bills are lower than my old unit.

Lynn Nguyen

My system was old, the life expectancy of the A/C unit had ended and died. I used American Air-masters to install a new AC/Furnace in my rental home. The labor warranty agreement had expired just a couple days after purchased. Curtis did not charge me a penny to have it replace. They handle it very professional, reasonable price, well educated, and extremely honest. I have been using their service ever since and no thought of anyone further. I highly recommend them, they are the best!

Ke S

American Air Masters has serviced my a/c on several occasions over the last 9 years. Curtis responded to a call on Christmas Eve 2019. I highly recommend them for their Honesty and professionalism. American Air is my go to HVAC company. Thanks for many years of Honest help.

Reyna Kinnan

American Air Masters installed our AC and Heating System. The work performed was of exceptional quality. They were very professional, prompt and provided outstanding service. Curtis and the technicians ensured our expectations were met. I highly recommend American Air Masters.

scott stines

Curtis is not only professional on his job but. Just as good a customer as he is a business owner , timely professional, I believe my friend deserves a 5 star rating

brandon klein

Our AC for the master bedroom stopped cooling on one of the hottest days this summer. Curtis was able to come out to diagnose the problem very quickly. After he explained the problem we decided the best plan was to replace the entire unit as it was almost 10 years old. I wish I could post pictures on here to show how clean and professional the install was. Every piece of equipment was meticulously installed by a very professional crew. They even put a cutoff switch in the new drip pan to turn the unit off if the drain gets clogged. Curtis personnaly called the next day to make sure everything was ok. They also took the time to register my warranty. Every detail was taken care of. The entire experience was great from start to finish. The AC industry is full of companies who are not always honest or fair. Its refreshing to have found one that is.

Maria S

Big thanks to the entire team at American Air Masters. My husband and I contracted last November for a two system HVAC replacement with a January install. Half of this set of systems are in the house and inside small closets. The quote respected the size of the closets, and the size of our wallets. The installs made the house look better, and with the additional ask, the team went up into the attic and discovered prior work had knocked the duct work loose in a number of places. This was repaired and replaced for a nominal additional charge. A really nice small business team of people that work for their customers satisfaction.

Samuel Daniels

I called American Air Masters because I wanted a top of the line reliable HVAC replacement for both my top and bottom units. I had four other quotes already with the cheapest so ridiculous I felt something wrong to the most expensive which was the “Cadillac” of the HVAC world. With hours of research I settled for the American Standard brand which is made by and the same parts as the Cadillac which uses the Trane Brand. His quote was dead in the middle of them all and I gave him the job. The owner showed up and examined the job and quoted me everything I needed. The installation went off perfect. I have my 1st monthly bill and saved $83 compared to last year. If you want a reliable system installed correctly give them a call

Matt Enslin

We recently used American Air Masters for installation of a second system (for the second floor), repair of the existing furnace (now serving only the first floor), new ductwork for the second floor, and rework of most of the first floor ductwork. They recommended an "outside the box" solution to our issues and substantially underbid another company with a less desirable solution to our situation.

I previously used them for HVAC maintenance and replacement at another home as have other family members of mine. We've been extremely happy with the results of their work and will call them again for maintenance and any other replacement work.

Curtis Dorsey, the owner, often shows up himself for new work or substantial repairs. Curtis has also been able to talk me through basic repair work to our older existing furnace on the phone when needed, avoiding the need for a service call.

I highly recommend working with American Air Masters.

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