Bostech Services Inc

Excellent service. There were two service call for two different houses and both were performed above the expectation. Thank you so much.

For the last year I have been using Bostech for my A/C needs. They have been fantastic. I have two rather old A/C units in my town house, and they have had several unrelated problems since I moved in (clogged drain lines, Freon leaks, exploded run caps, thermostat problems). Most recently it was discovered that the evaporator on the upstairs unit was leaking Freon everywhere. Travis was able to come out and replace the evaporator the same day I called. He spent essentially the entire day at my house and charged me exactly what was quoted. I had a different problem with that same unit's compressor not coming on, and Travis figured out that the Nest thermostat was not sending the low voltage signal up to the unit. I was able to get a new Nest directly from the manufacturer free of charge thanks to Travis's clever thinking and correct diagnosis. He also used a jumper to bypass the thermostat while I was waiting on the new Nest so I could stay cool upstairs. I have not had any problems since then with that unit, and it's been a couple months of summer-time temperatures! It's very easy to get a human on the phone when I call Bostech, and I definitely plan to stick with these guys for any future issues that arise. Highly recommend Travis - he's super knowledgeable and a good guy!

Tank less water heater was leaking so Rinnai sent me a list of plumbers who they work with and can replace the unit if needed under warranty. When they came to check the unit, they said it was not under warranty, instead handed me a bill with service fee and an hour of labor. They didn't fix / repair the unit, they just checked what the issue was and reported it to rinnai. I told the guy i was not notified of the service charges let alone labor charges just to see if a unit was under warranty or not. He started arguing at which point i paid over 200$. I would not recommend these people. They should have given me a price up front which they did not.

Neil repaired a Bosch tankless hot water heater for me. Bosch tankless heaters suck. DO NOT BUY ONE.

While my situation was unique, it took 6 or 7 visits to get a properly working hot water heater and I was charged almost $3000. Definitely not worth it. When I expressed my disappointed, Bostech basically said "too bad."

These people are horrible!!

After taking 2 weeks to order a part, #Bostech said the parts company (Carrier) sent the wrong part. I called #Carrier with the Bostech serviceman (Travis) still at my house to confirm.

The Bostech serviceman (Travis) just did not order the correct part, and instead of taking responsibility, he blamed Carrier and made up a whole lie and story about what happened.

The Bostech serviceman (Travis) then said it would take a few days to get the correct part, but Carrier told me that they spoke with Travis and Bostech that morning and the parts was available and in stock... just 4.7 miles from the Bostech office.

Then Travis literally ran out of my house, having been caught in multiple lies and the owner of Bostech (Neil) will not answer or return calls.

Meanwhile, it is 18 degrees outside, it has been two weeks with NO heat in my house due to this horrible company.

It is currently the same temperature in my living room as it is in my refrigerator.

Still no word from Bostech.
Still no word from Neil.
Still no heat in my house.

Thank you Bostech.
I hope you all find a nice warm place in hell.

I recently had Bostech to my home for a large-scale repair and I had a very positive experience. Scheduling was quick and they came at my convenience, I was advised who the tech was that would be coming, he listened very attentively to all my concerns before starting work, and the work was done quickly and cleaned up afterwards. Everything was reviewed and all my questions were answered after the service, I really appreciate the courtesy of the techs who did the work and will be using Bostech again!

I'll start of with saying that they are used by the house warranty company (got the warranty for free). If that doesn't explain everything, let me tell you more about my recent experience with them:
The guy came in to check why the heating wasn't working. Said everything was fine with the air handling unit and blamed a faulty zone controller board. Charged $60 co-pay and said I need to replace the board to fix everything. Left a quote for $500+ to replace the board.

Called in another expert from another company. Guy came in, looked at the cables and the zoning panel and within 2 minutes found a burned fuse in the air handling unit.

Neil @ Bostech services is one of the most proactive contractors I have had the pleasure to work with. Bostech services cares about their customers, as well as non customer who could be a 3 hour drive one way.

Saved me thousands! Beat the next lowest estimate I got for a tankless system by $2000. And the work/finishing is phenomenal.

I work here. It's a small family business. Well I am not related to the owners I have work for them for 5 years now. We will give it our all and give you the best price and value!