Webb Air Heating & Cooling

I decided to pay a little extra money and went with Webbair. I am glad I did! The service and follow up was amazing. Had to install a complete new system and needing someone I could trust. They were recommended to me by a close friend who said that if I ran into any problem that they would fix it, and after meeting many of the team, I would agree.
Thanks Jr, who even after a full day install, stayed behind an extra hour to go over the new system.

Brandon did a great job at diagnosing the issue.

I took over as manager of a commercial facility that was already using Webb Air as their HVAC service specialists. We have some older systems. Webb has worked with us to maintain most but when it came to a replacement they provided a very competitive rate for parts and installation and made the experience very positive. They were on-time, fast, and left us satisfied. I would definitely recommend their work.

Brandon was amazing and honest about our needs.

In June, we had someone came and checked because we had little to no cold air. That guy (not Webb Air guy) said we should replaced the evaporator coil. But then the system worked again so we just ignored it.
HOWEVER, on Sunday (9/6), our HVAC broke down. This time was more sever. We knew we have warranty so we looked up on Carrier website and found Webb Air. We requested for an appointment through Carrier. They called back within the next business hour. Over the phone, I described my concern about the evaporator coil. The guy on the phone said they prefer to fix over replace the system.
So we got Lee to come and check out our HVAC. He found out that only the capacitor, not the whole evaporator coil, was malfunction and replaced within an hour of setting appointment. Lee was able to answer all of our questions regarding the system.
Overall, my first experience was Webb Air was amazing. They are professional, fast-response and know what they're doing. Not like the guy I called in June :<.I also learnt that they have emergency service that can come after hour/weekend.
I definitely recommend Webb Air. If my HVAC acting up again, they are the one I'll call.

While out of town, wife called and told of water leaking from attic area. She then called another HVAC company. They came out - did something ? Charged her of course. Got home the next afternoon. Found sheetrock from the ceiling on the floor, leaving a huge hole in the ceiling.

Called Webb Htg & Air. When the technician arrived, ( Tim) took time to listen to the back story and proceeded to diagnose the problem - problems as it turned out. Who would've known, huh!

Tim then after completing his diagnoses took the time to explain what was happening, as well what was not. Then he calmly took the time to explain what was needed to be done and the cost of such repairs.

He, "Tim", seemed to be very methodical in his efforts to complete the repairs.

It's great to see someone that not only knows their job, but to see them perform it very professionally.

No doubt if ever need to call upon an HVAC company, Webb is the one call to make.

Respectfully submitted,

C. Young
CAPT USMC (ret)

Brandon saved the day today. AC line was backed up and leaking over our bedroom. He came out ASAP, fixed it, and solved the problem!! Not to mention saving our new carpet and mattress from possible damage!!! Brandon is ALWAYS so nice and so professional!

Another job WELL DONE! Webb Air put me on their list to be "squeezed in" as a problem arose over the weekend and did not resolve as I had hoped it would. Pablo and Brandon to the rescue! Pablo diagnosed the problem, Brandon brought the replacement part and together they fixed the faulty thermostat. Yes, the pricing was very fair.

Brandon did a great job with our service. Very thorough, didn't rush. Above and beyond.

Tim was our technician and he was prompt, professional, and honest. Will use Webb again.