Webb Air Heating & Cooling

Brandon was very professional and friendly and very knowledgeable. I will recommend him 100%

Jason Reed did another spectacular job of keeping our unit working well, even in current heat wave conditions. We depend on Jason and Webb Air and they have given dependably excellent, reasonably priced service every time.

Brandon and James were very professional I asked them to keep their noise to a minimum since I had a sleeping baby in the other room and I barely even knew they were in the house they were so quiet. They finished and left without leaving any mess. I’m happy knowing I’m in good hands with Webb.

Rafael was able to test the inside unit fan and made it work again. Also diagnosed another issue related to our heating and took care of both items on the spot. After a long wait (almost a month)for another company to take care of the issue

So happy to write a second review for Lee who has been out a couple of times and i could not be happier! I am looking forward to working with Webb in December or so to get my critter damaged ducts replaced. Will let y'all know!

Today is July 28th 2022, DFW has had over 52 days of no rain and well over 30 days of 100+ temps.

In 2019 we started a major remodel on our home. Virtually the only thing left after the demo was the foundation. Unfortunately we had major issues with our original General Contractor (GC) and had to fire him about 1/3 of the way into the reconstruction. I had an independent engineers review the work done to include the HVAC. The HVAC was improperly sized and it was recommended it all be removed and redone. Our new GC recommend we use JD Webb. Our experience has been so much better. JD walked us through every phase. He proposed a couple of different systems, gave us plenty of information on the pros and cons of each. JD Webb is mostly a Carrier installer but in our case he presented an option of using LG. We compared the three options JD proposed and decided to go with the LG heat pump. I love it. It is clean, quiet and so far even though construction is ongoing and people are going in and out leaving doors open while they work on them, in 100+ temps our electric bills are about 1/3 of what they were before we did this remodel. It should be noted the system we had before the remodel was installed in 2010 and was a forced air system with gas heat. JDs install team on our house was led by Tim, He was was excellent, he is respectful and listens to you. To this day I have found this trait in all of JDs employees. They are all welcome back to my home anytime.

Our house is large (well over 4,000 SF) it includes a 800+ SF Mother-in Laws apartment. We installed two LG mini splits in it. I really questioned JD about his recommendation, I was concerned about the balance, and unsure just two power heads would be adequate. JD assured me they would work just fine; further he promised he would do whatever necessary to make sure we were satisfied. JD was correct, the minisplits are working great and keeping the entire place cool with no hot spots. We did have one unit freeze on us last night, it was leaking water down the wall. JD had a service tech Brandon over here first thing today, it just looks like with all the construction still going on and the record heat we have been experience the system has a little more dirt than normally would be expected in this short time. Brandon and Raphael cleaned the system up and i expect we will be back on track this evening.

In closing I will say I have been in the construction business for over 50 years. I am very pleased with all the subs our new GC has used and would put JDs team to include Brandon, Raphael, Tim and JD himself as one of the best. They came into a bad situation with very distressed homeowners. They calmed us down and helped us find the best solutions. JD and his employees to include his secretary's integrity, honesty and willingness to help us find the best solution to our problems were invaluable. A big thank you to all of them.

If you are looking for someone to help you with your HVAC systems, service or installation I cannot recommend JD Webb enough. And, I promise I am not related to them in any way. Please if you need HVAC Service give JD a call, you will not regret it.

Jason at Webb Air has been maintaining our HVAC system for about 4 years and he does an impeccable job. We had another company who we hired to do our maintenance prior to finding Webb Air. This company spent only about 15-20 minutes on the system. Not so with Jason. He is very thorough and he understands the importance of maintaining an HVAC system and takes his time doing it right so that our system will last for years to come. We 100% recommend Jason or anyone at Webb Air.

They were outstanding. I have been a customer for awhile for preventive maintenance, but when my A/C when out this week in triple digit heat they went over and above. The office staff was great and thier service technician went over and above to to diagnose the problem and get our Air Conditioning back up and running. A heartfelt and sincere thank you does not come close.

Rafael was prompt, honest, and polite. I will ask for him again for future services.

Brandon and Victor did an excellent job. We have total peace of mind with Webb and have been with them several years. Brandon and Victor were professional, had in their masks without us having to ask for safety and
were quick but thorough. Thank you