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Cy-Fair Mechanical LLC Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Rob Keller

The owner, David Moore, is professional, friendly and responsive to all inquiries. The installation technicians/crew were also very professional and knowledgeable. The HVAC install was quick and problem free.

Dan Payne

Update 7/4/2020: Cy-Fair Mechanical still 5-star rated :-)
The two units noted below are about 8 years old, still operating as expected and efficiently keeping my home cool and my electric bills low. Exactly what I wanted. However ... after years of operation, some things can be expected to fail. My Independence Day 4th of July gift from my 5-ton Trane was a failed coil and a gradually warming home. I called David Moore at Cy-Fair Mechanical, described the situation and got a few instructions that I could easily perform to enable a preliminary assessment of what had failed. I called David back 90 minutes later and his diagnosis was that the coil apparently had failed. It would be a simple repair and he could either come out on Monday or he would do his very best to fit me in TODAY ... on the 4th ... if I would accept a holiday upcharge and an overtime charge because the technician was working on a national holiday and would be working later than the end of his 8 hour day. I get it, and it is what I expected so no problem there. Tommy (ask for Tommy, good guy, great work) came out with the correct part and had the unit working in under 30 minutes for about $300 total. Would have been cheaper if I had waited until Monday but because I have temperature sensitive stuff in my home, postponing a solution was not in scope. Getting back online was well worth the modest upcharge and as I have experienced at every call, the service was very impressive. This is why I call Cy-Fair Mechanical when I need AC and heating work. They consistently demonstrate they understand cutomer service and they get the job done as promised in advance with no surprises at payment time. Perfect!

Cy-Fair Mechanical installed my two
Trane systems (4&5 ton units) in 2012. The electricity savings have almost justified the purchase of these high efficiency systems. But the comfort has made all the difference. They come periodically to inspect and maintain my systems. They have never had to add Freon or fix anything. Maybe it’s Trane. Maybe it Cy-Fair Mechanical. It’s probably both. I have had an exceptionally good experience with my air conditioning systems. I strongly recommend Cy-Fair Mechanical and their air conditioning solutions. They are good people.

Earl Hughes

David Moore and his crew did a terrific job in a timely and professional manner , and at a very competitive price. They removed and replaced the original 19 year old system, added a larger plenum so ductwork could be re-routed for better air flow and allowing easier access to the unit. They cleaned up afterwards and everything works great and we could not be happier with the results. Will recommend them to any who need a/c work.

Amber C. Garcia

We're very pleased with the service and the price of our new system. Cy-Fair answered our distress call immediately when our old system went out, did the work that afternoon and checked back with us later to make sure we were satisfied. A very professional and reliable crew! Our new system is fantastic. I highly recommend Cy-fair Mechanical.

Jerry Jungels

Cy Fair Mechanical LLC saved me from having to replace my Lennox 3 ton commercial unit. The two prior AC companies claimed to have put Freon into my system but it didn't cool down. They advised replacing a 5 year old unit. I called David Moore (owner) and told him what had happened last week and he promptly came over to my business, put in some refrigerant, and low and behold I came in on Monday and the system is working. It may leak somewhat but it is blowing cool air finally. I appreciate his professionalism, giving me options, and explaining my situation. It is called trust and I have it with him and his company.

Alan Sloan

I am very pleased with Cy-Fair Mechanical. I thought I was leaving a message on the office phone Saturday evening and my call was returned by the owner that evening. They show up as scheduled, are professional and follow through is fantastic. Service technician Tommy is great

Mike

Big shout out to David and team at CyFair Mechanical. We had an on going AC issue. David gave us a quote to keep it going or fix it once and for all. The next day our new system was running perfectly and we don’t have to worry for the next 10+ years. David always gives you all the options and explains the benefits of each. There is never any pressure to spend more than you need or want to. Give this team a chance to earn your trust and business.

Harold Finch

Had the guys come out to replace entire A/C system. Showed up on time, laid out floor covering on entire carpet. They were professional, courteous and kept me informed during the installation process. When finished they picked up the floor covering and cleaned up. They left the house as clean as when they arrived. They explained the entire process to me, showed me what was done, explained warranty etc. I couldn't have expected any more from them. I HIGHLY recommended these guys!! A big THANK YOU to David and the entire crew for their service!!

Christopher Dupre

I have been working with David and his team at Cy-Fair Mechanical for the past 7 years. They have installed complete HVAC systems at a couple of investment properties plus at my personal residence. I continue to use them for general maintenance and seasonal service. David and his staff are professional, knowledgeable, and friendly. I trust them in my home with wife and young children when I am not around. You can trust David and his team to get any job done right. In short, use Cy-Fair Mechanical for all of your HVAC needs.

M Walker

This is the second HVAC system we’ve had them install. They are the best and I recommend them highly.
I would like to add that if you are servicing your HVAC through a home warranty company, please be advised that the service company they send you may tell you the only way you can get the repair cost going towards a new unit is to use them. They will overcharge you and claim they are giving you a credit. The warranty company wins, the repair company wins and you lose. Went from a $12k quote from them to a better HVAC with all new ducts from a company I can trust for $4k less. Do yourself a favor and call David at Cy-Fair.

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