I needed some work done on my mini split for my garage on short notice. I called several companies before I found HWS, and they all told me that they couldn't help me. HWS, was very helpful and quick to respond. I have added them to my list of preferred companies that I like to do business with.
New Post: Chris is great to work with. Bought new AC system and went very smooth. Erik the onsite mgr was very polite and communicative. Made extra pre install checks to ensure smooth installation. 5*'s ****** Diagnosed and repaired compressor. Let me witness the test and attempts to correct. Reasonable price on the replacement compressor and walked me through upgrade alternatives. Never pushy and worked to get best value solution.
Chris, was always immediately responsive to our calls and the technicians were professional, friendly, well-mannered, competent and took added precautions to keep our house clean. They were careful to explain our problem and the steps needed to correct our system as well as to help us navigate through our warranty company. We found HWS through our home warranty company and won’t hesitate to keep them as our A/C contractor long after our warranty has expired because of the trust and confidence we have in Chris and her team of technicians. If you’re looking for quality A/C service coupled with the old-fashioned customer service that seems to be lost these days, then call a trustworthy company - HWS Air & Heat.
Everyone at HWS are friendly and great to work with. They respond quickly and do great service! We use them for our home and my business. I would highly recommend them.
HWS serviced our A/C, and, as always, did a great job. Chris is always prompt to call with updates, goes the extra mile to help, and is so polite. Our Tech, Matt, gets it done. He got our unit operational after being stuck in the attic on the hottest day of the year. He is also very courteous and was quick to clean up anything he tracked down from the attic. I will definitely use them again. Good company to have on your call list.
All I can say is I'm impressed.. The HWS team went above and beyond! Chris was extremely responsive and helpful in dealing with our home warranty company to repair BOTH our AC units that went out days apart. She returned all of my texts in a timely manner, kept me up to date on status of our service and the workers were professional and on time everytime. I will recommend them to my family and friends. Thanks!
HWS did a tricky furnace replacement for us, and they've fixed our AC a couple of times. They're a great company. They show up on time and do great work. We've worked with a ton of contractors and repair companies in the time we've owned our house, and HWS is by far the most responsive and easy-to-contact company we've ever worked with. I highly recommend them.
This is the 3rd time, 3 different homes over the last 10 years. They are simply awesome and I am saying everyone within their group. Ryan helped us most recently. Very professional and responsive.
Very honest. Attempted to repair the A/C first instead of an immediate upsell. When the repair didn't seal the leak, HWS credited the time and materials towards the new A/C. They would have replaced the Evaporator Coil but we decided to replace the entire unit for the higher efficiency and better manufacturer warranty. Great company, highly recommend over some of the other companies that I engaged with their salesman vibes and higher pricing.
Timothy Douglas
I needed some work done on my mini split for my garage on short notice. I called several companies before I found HWS, and they all told me that they couldn't help me. HWS, was very helpful and quick to respond. I have added them to my list of preferred companies that I like to do business with.
Michael Verm
New Post: Chris is great to work with. Bought new AC system and went very smooth. Erik the onsite mgr was very polite and communicative. Made extra pre install checks to ensure smooth installation. 5*'s
******
Diagnosed and repaired compressor. Let me witness the test and attempts to correct. Reasonable price on the replacement compressor and walked me through upgrade alternatives. Never pushy and worked to get best value solution.
Shelia Johnson
Chris, was always immediately responsive to our calls and the technicians were professional, friendly, well-mannered, competent and took added precautions to keep our house clean. They were careful to explain our problem and the steps needed to correct our system as well as to help us navigate through our warranty company. We found HWS through our home warranty company and won’t hesitate to keep them as our A/C contractor long after our warranty has expired because of the trust and confidence we have in Chris and her team of technicians.
If you’re looking for quality A/C service coupled with the old-fashioned customer service that seems to be lost these days, then call a trustworthy company - HWS Air & Heat.
Shelia Johnson
Susan Henderson
Everyone at HWS are friendly and great to work with. They respond quickly and do great service! We use them for our home and my business. I would highly recommend them.
Rebecca Michael
HWS serviced our A/C, and, as always, did a great job. Chris is always prompt to call with updates, goes the extra mile to help, and is so polite. Our Tech, Matt, gets it done. He got our unit operational after being stuck in the attic on the hottest day of the year. He is also very courteous and was quick to clean up anything he tracked down from the attic. I will definitely use them again. Good company to have on your call list.
Viviane Raguso
All I can say is I'm impressed.. The HWS team went above and beyond! Chris was extremely responsive and helpful in dealing with our home warranty company to repair BOTH our AC units that went out days apart. She returned all of my texts in a timely manner, kept me up to date on status of our service and the workers were professional and on time everytime. I will recommend them to my family and friends. Thanks!
Bradley Montgomery
HWS is professional, reliable, friendly and a fantastic value. I have been a customer for seven years and have never been disappointed.
Nick Lantz
HWS did a tricky furnace replacement for us, and they've fixed our AC a couple of times. They're a great company. They show up on time and do great work. We've worked with a ton of contractors and repair companies in the time we've owned our house, and HWS is by far the most responsive and easy-to-contact company we've ever worked with. I highly recommend them.
Rick Gaul
This is the 3rd time, 3 different homes over the last 10 years. They are simply awesome and I am saying everyone within their group. Ryan helped us most recently. Very professional and responsive.
Jamie Pugh
Very honest. Attempted to repair the A/C first instead of an immediate upsell. When the repair didn't seal the leak, HWS credited the time and materials towards the new A/C. They would have replaced the Evaporator Coil but we decided to replace the entire unit for the higher efficiency and better manufacturer warranty. Great company, highly recommend over some of the other companies that I engaged with their salesman vibes and higher pricing.