David came today to replace our unit and did a fantastic job. So glad a friend of ours recommended Dr hvac. He is a genuine and honest man he took the time to explain everything and our options . Thanks again David you guys are great!
Twice now, my husband and I have callled this company on a Friday evening (our AC likes to break on Fridays), and they have come right out, even after dark, to troubleshoot and fix the problem. First time, the motor was broken, but under warranty and Dr. HVAC had the new one back and installed asap. Second time was a minor issue, flooding in the line, and they fixed it quickly and took the time to explain the problem so that we can avoid a repeat of the same next summer. They are very responsive, friendly and honest. It's refreshing to call a company and talk directly to the owners, they know their stuff and care about the customer, and there is no runaround. I can't recommend them enough.
First off, our outside unit was making a terrible noise and I called late in the evening and someone answered and was at our home within the half hour. Our technician Richard was very quick and knowledgeable. He took one look at it and knew what the issue was almost immediately. He explained everything in full detail and said what it is that could happen and what needed to happen in order for our a.c. to be up and running again.
The main thing I want to point out here is even though he mentioned the advantages of getting a new system, in no way shape or form did he push us to do something we didn't want to do. He simply laid out ALL the options available and educated me on the pros and cons of each.
After we decided on what was right for us, he took the parts so it would help identify what he needed and came back the next evening. The job was done in less then 30 mins.
I can tell Richard has ethics and works exceptionally hard. I am glad there is a company that still practices this. They are even willing to work with you on financing your payments if you don't have the budget for your repairs or install.
Hands down best experience I have had with a company like this. Strongly recommended.
I really have nothing to complain about. They were quick with a response. He was professional, and knowledgeable.He found the problem in a very short amount of time, and best of all, he gave me the knowledge that I need going forward as a homeowner. That’s worth every penny to me. It’s the only place I will call now if I need anything. So if you’re nervous about calling an AC repair company, don’t be. Just call them.
These guys were awesome. Saved us lots of money on our repair by finding a way to warranty a part that no other company could. They didn't have to do it, but they did. Very professional, courteous and knowledgeable. I highly recommend these guys to anyone needing HVAC service or repair.
After feeling I was getting swindled by a previous AC company, I called Dr. HVAC for a second opinion. They were able to see me on the same say! The technician was friendly and very knowledgeable. I was impressed with the lengths he went to in order to get the problem solved. He solved the problem and saved me from spending the $3000 the other company was trying to charge me! I'm so impressed-- honesty and integrity. That's what you'll find by using them.
Outstanding service. David came out on a Sunday diagnosed the problem and after telling us it might take a few days to get the part, went back to the office and brought back a portable A/C that was a lifesaver in this Texas heat. I would highly recommend David and DR HVAC.
This company is awesome! The customer service was fantastic. Richard came out to our house for an a/c issue. He explained the whole process, was so pleasant, and definitely knew his stuff. Thank you so much for all your help!! Give them a call — it’s worth it.
Richard came out and fixed my AC on a Sunday, which was a major relief. He was quick, polite, professional, and fun to talk to - and he made sure the heat worked too, because this is Texas and we need both in the winter. He didn't mind me following around asking questions, and I learned a lot about how air conditioning works, which will be helpful in making sure I don't kill it again. Thanks!
Carlos Creque
David came today to replace our unit and did a fantastic job. So glad a friend of ours recommended Dr hvac. He is a genuine and honest man he took the time to explain everything and our options . Thanks again David you guys are great!
Erin Rice
Twice now, my husband and I have callled this company on a Friday evening (our AC likes to break on Fridays), and they have come right out, even after dark, to troubleshoot and fix the problem. First time, the motor was broken, but under warranty and Dr. HVAC had the new one back and installed asap. Second time was a minor issue, flooding in the line, and they fixed it quickly and took the time to explain the problem so that we can avoid a repeat of the same next summer. They are very responsive, friendly and honest. It's refreshing to call a company and talk directly to the owners, they know their stuff and care about the customer, and there is no runaround. I can't recommend them enough.
Jose Lopez
First off, our outside unit was making a terrible noise and I called late in the evening and someone answered and was at our home within the half hour. Our technician Richard was very quick and knowledgeable. He took one look at it and knew what the issue was almost immediately. He explained everything in full detail and said what it is that could happen and what needed to happen in order for our a.c. to be up and running again.
The main thing I want to point out here is even though he mentioned the advantages of getting a new system, in no way shape or form did he push us to do something we didn't want to do. He simply laid out ALL the options available and educated me on the pros and cons of each.
After we decided on what was right for us, he took the parts so it would help identify what he needed and came back the next evening. The job was done in less then 30 mins.
I can tell Richard has ethics and works exceptionally hard. I am glad there is a company that still practices this. They are even willing to work with you on financing your payments if you don't have the budget for your repairs or install.
Hands down best experience I have had with a company like this. Strongly recommended.
Jeremy Malek
I really have nothing to complain about. They were quick with a response. He was professional, and knowledgeable.He found the problem in a very short amount of time, and best of all, he gave me the knowledge that I need going forward as a homeowner. That’s worth every penny to me. It’s the only place I will call now if I need anything. So if you’re nervous about calling an AC repair company, don’t be. Just call them.
Mike Leschber
These guys were awesome. Saved us lots of money on our repair by finding a way to warranty a part that no other company could. They didn't have to do it, but they did. Very professional, courteous and knowledgeable. I highly recommend these guys to anyone needing HVAC service or repair.
butterflycurl
After feeling I was getting swindled by a previous AC company, I called Dr. HVAC for a second opinion. They were able to see me on the same say! The technician was friendly and very knowledgeable. I was impressed with the lengths he went to in order to get the problem solved. He solved the problem and saved me from spending the $3000 the other company was trying to charge me! I'm so impressed-- honesty and integrity. That's what you'll find by using them.
Cindy Styer
Outstanding service. David came out on a Sunday diagnosed the problem and after telling us it might take a few days to get the part, went back to the office and brought back a portable A/C that was a lifesaver in this Texas heat. I would highly recommend David and DR HVAC.
Rae Mock
This company is awesome! The customer service was fantastic. Richard came out to our house for an a/c issue. He explained the whole process, was so pleasant, and definitely knew his stuff. Thank you so much for all your help!! Give them a call — it’s worth it.
AJ H
Richard came out and fixed my AC on a Sunday, which was a major relief. He was quick, polite, professional, and fun to talk to - and he made sure the heat worked too, because this is Texas and we need both in the winter. He didn't mind me following around asking questions, and I learned a lot about how air conditioning works, which will be helpful in making sure I don't kill it again. Thanks!
Paul Adeleke
I'm so happy I called Dr. HVAC!
he was able to identify the problems with my furnace and make excellent recommendations that have saved me thousands.
these guys are legit and on short notice too.
thanks!!