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MyHome.Pro Reviews - 60

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Shaila De La Cruz

This is the 2nd time that I have had to rely on this company to fix my refrigerator (only because I had already purchased a warranty with my refrigerator). They do not communicate with the customer on delays on parts. When it comes to getting the service done they do not accommodate with the customer on days for repairs, if weekends are best for you, they do not work on weekends. I had an appointment scheduled for an AM repair and they sent me a confirmation message for a PM appointment, when I called to get it straightened out they could not honor the original time that was sent via text.

M Butler

Maverick was professional & personable. He assessed the problem w/our ice maker. Then he advised of the cost of parts & labor. Pricing is very reasonable. This company also gives a veteran discount. Highly recommend MyHome.Pro.

Lexi_Playz Royer

I have used MyHome Pro now for several repairs. All of my experiences have been wonderful. Technicians are professional, always on time and get the job done. I highly recommend this company for all your repair needs.

Curt Green

One of our A/C units wasn’t cooling, so we called MyHome.Pro for help. Leon came out to diagnose the issue and refilled the Freon. Game me a lot of info and was very honest with no upsells. We’ve had very mixed results with A/C issues since moving to Plano, and I will definitely give them a call when I need help in the future. 👍👍

Michelle South

Hi My Home Pro,

I just wanted to say thank you. Maverick explained everything well and in great details. Very courteous and professional. Because of his work, I will consider MyHomePro next time we are in need of repairs. Thank you!

Vicki Blakes

Jose showed up to fix my dryer. He was very professional and extremely knowledgeable about fixing the dryer. He was able to get it fixed to use that day. I will continue to request Jose for any future repairs that are needed.

Veronica Holt

I had to get my washer fixed and Jose came out and got the job done. Although we had some hiccups in the process, Jose reassured me that he was doing his best to get the job done in a timely manner and he did just that. Thank you, Jose for your great work and keeping me in the loop every step of the way.

T Bor

We had an excellent experience with our MyHome.Pro service technician, Jose. He got right to work and found out it was a faulty micro-switch. He had a spare in the van so the replacement was painless. Soooooo happy to have a fully functioning ice dispenser after 16 months of moving ice from the ice maker to the bottom frrezer drawer!

Andrew Benesh

Do NOT use this company for appliance repair. I am on week five of trying to get a washer repaired. They ordered the wrong part and will not take any action to fix the situation unless we call them. The front office management is un-responsive and un-helpful.

Manish Garg

Poor quality of inspection and reporting fraudulent findings. I have used them for refrigerator inspection and person came and opened the backdoor of refrigerator and reported dust there. As per them, inside the back panel of a refrigerator which is screwed and closed, there shouldnt be dust and it is lack of maintenance. As per manufacturer manual - consumer shouldn't open back panel by their own, they should aware of such basic details. Based on this poor reporting and work - I have to re-do this inspection. tried contacted them, yet to get an response.

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