Expert Air Cooling & Heating

Last Thursday, our A/C unit went out so I started searching online for a company to call late in the evening and found Expert Air. They had a technician out within the hour. Chris was great and very friendly. Unfortunately there was nothing he could do for the old unit -- it was a goner! He did get in contact with Ronnie who came out the very next day and walked us through what all needed to be done to get the new unit. On Tuesday, the crew was there bright early and worked all day to get our new system up and running. They were very friendly and very hard working despite the horrible heat.

It has only been a couple of days since the new unit was installed but at this point, I am very pleased. The customer service from this company was outstanding from the lady who called me back to schedule the technician coming out, I apologize but I do not remember her name, I believe it was Jerry, to Chris the technician, to Ronnie the sales rep -- all very kind, friendly, and helpful. .

Garrett is phenomenal! Another AC company came to our home and made our AC problem worse. My husband called ExpertAir and we are extremely pleased with our service. Our tech was very knowledgeable and took the time to explain what the issue was and how to correct the situation. We highly recommend ExpertAir for your AC needs.

Joe Johnson found the true source of my ac issue that other techs didn't find. Honest and saved me from unnecessary repairs and showed me proof of my issue. Instead of repairing my ac and leaving, he made sure to do a quality check before leaving. Highly recommended Joe

I had a new system installed (A/C & duct
work) last year by Expert Air. It worked okay. There was no follow up after installation to check the flow and explain filters, etc. Today Garrett Banos with Expert Air came to service the unit. He took the time to check every register, found some that were closed, and explained the filtering system and what was needed for maximum efficiency. He explained the extended warranty (which I purchased) to me and worked in the attic for a long time to find several small leaks. My house is colder than it has ever been, period. Thanks to Garrett for the extra efforts, it has made a huge difference!

Be aware of this company they can rip you off big time. Yesterday I placed a service call my ac unit was not working, the kick starter in the compressor was bad, Jessy Dennis came over to check out and gave me an estimate of $603.00 I got the kick starter at Johnson Supply for $26.79 installed this morning 10 minutes job an my ac is working. Please do not let this guys take advantage of you that is suffering in this hot summer. Always google for troubleshooting and parts prices, God bless you.

We called yesterday evening as we noted that our unit was not cooling enough. The technician, Eric came out today and he was great! He checked the unit and solved the problem right away! Thank you Eric and Expert Air you will have my business in the future and will definitely recommend you to family and friends!

I definitely recommend. I work nights and woke up to a non-working AC unit and 80 degree temps inside my house. Chris Cotter with Expert Air came out within an hour and got it back up and running in no time. Mr. Cotter was very polite conscientious about keeping my gate closed so my dog wouldn't get loose and patient with the explanations. He offered me options on which way to do the repairs and explained how to make it less expensive and how that would effect my system. My unit is really old so I am hoping to upgrade it soon anyway, I know now who I will be calling come that time.

Arrival was a few minutes outside the time frame discussed, but it was not inconvenient. Repairman was polite and professional. Work was done in a timely manner.

I’m typically not the type to write reviews but don’t want anyone else to experience what I did! I really Don’t have anymore time or energy to waste on this company! But , Save yourself time, money & headache! We had the absolute worst experience on a complete AC install with this company! Very poor craftsmanship, VERY RUDE owner and No pride or integrity within the company! So glad they came and got their unit out of my house

My husband called Expert Air in Baytown for an emergency AC repair on a Sunday evening. Chris Cotter came out in about 10 minutes and provided extremely professional and courteous service. Chris even took the time to entertain our 1 year old son!

I recommend Expert Air and Chris to anyone with AC needs!

Kaycee and Nate Smith