Search

Amenities

  • Wheelchair accessible parking lot

Expert Air Cooling & Heating Reviews - 100

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Gil Rodriguez

Mr.Brendon Long did a great job. He made sure to communicate in everything he did, he explained the details of the problem and was able to fix it the same day. Very nice and knowledgeable guy, definitely recommend this company.
God bless you Brendon.

Darlene Hutchison

Evy Alday, service technician was very knowledgeable and professional. Like the way the technician's picture and profile shows up on my phone so I know who to expect. Very satisfied with all personnel we dealt with today during our crisis.

Marcia McMurtry

I've used their maintenance service Spring and Fall for 9 years. They've kept my A/C and Furnace up and running. Every employee has been respectful and helpful! Highly recommend them!

Yvonne Rena

My service tech was very knowledgeable & courtesy.
Thank you, Eduardo for getting our A/C working and the info for a new HVAC system.
J.Davis

Cody Royer

The technician that came to take care of the preventative maintenance (I believe his name was Mike) was very thorough. He showed me exactly what he found and what he took care of. Best part is that he was not there to "sell" me anything when he was done. Awesome job.

Reginald Dartez

Technician was on time. He was very thorough and easy to talk with. As he explained his findings and recommendations and suggestions which I will take under consideration. Great job, thank you

D Meyer

Ronnie Rains came out and spent a great deal of time with me carefully explaining things and doing a full heat load test. I had met with multiple other companies for bids, so by the time I met with Ronnie, I had a pretty good handle on what I needed and why. I still managed to learn many useful things from Ronnie, and though his quote was on the higher end of the ones I got (they ranged from $5000-$12000 - his being $10,000...but all comparable systems between $10-12k), I thoroughly trusted Expert Airs' guarantees and knew from the pictures of previous projects and excellent company reviews on all sites, plus their willingness to provide me with copies of their license, liability insurance, and owner-signed personal guarantee letter over and above everything else in writing, that I was getting involved with a good, honest company. I got a 12 year parts AND labor warranty, plus a one year "test drive" warranty that guarantees my 100% satisfaction. Ronnie came and spent the day yesterday with his crew and the install was superb. They went above and beyond for me, even replacing some damp plywood decking and buying a cover to patch the hole in the wall left behind from moving the old thermostat. After one day with the unit, I'm thoroughly impressed. I plan to post a review again in a few months (if I can remember), but if you don't hear from me - you'll know it's still going good. Honestly, give these guys a call. Compare them to four or five other companies you call out. You'll see the difference right away!

mark price

Giving 2 stars based on the fact that they did clean my unit as requested but their estimate to replace the AC unit was twice the amount I got from 4 other local AC companies in Baytown. They seem too pricey as if they didn't want the job.

jdpinbaytown

Work was top notch!, But it quit like 3 times and could never get them to show up!, Pretty sure it was a personal thing against me!, The last time I called Youngs A/C and they got it going again and cost me $165! Avoid! Finance Co they use is a Rip Off!, I'm done with them!

RS

We have used expert air for over 5 years now and I absolutely recommend them for all of your A/C needs. The membership that they offer has paid for itself every year. I always feel very comfortable when any of the technicians come out. A big thank you to Chris Cotter for working on my heater today and teaching me a few things along the way!

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload