Expert Air Cooling & Heating

I loved how fast they got to my house and fixed my AC in less then 20 minutes. Now that is fast service. Great prices. Reuben Pastor n his helper Juan were so great. Customer service is 100% amazing. I will definitely refer ppl to the company. God bless and thank u so much. The Treviño Family .

Would not recommend them. But gave two stars instead of one, because they did diagnose properly.

Had them do routine inspection of my system and they found A/C issues. But while they explained why they recommended some pretty major repairs to my system, they tried to upsell and convince me to replace other major components that had no apparent problem. Asked for a bid from them, but was essentially told they don't like to give quotes so that people put them in competitive pricing situations.

Let them do some of the seemingly minor work initially, while getting bids for the major repair they recommended...and in fairness, they seemed to correctly diagnose. But still paid a sizeable invoice for coolant and part (later found to be double the amount that other contractor would have charged for same thing).

Ended up using different contractor that completed the entire job (all parts, installation, and coolant recharging) for less than half the estimated price from Expert Air.

In short, rather than getting service, or a simple offer for what you need, I seemed to get sales pitches for things I did not need. Rather than getting competitive pricing, I overpaid. While I can't question their expertise, I do question their pricing and tactics with customers...particularly those with little or no knowledge on HVAC. Buyer beware I guess.

Dedication and loyalty. His staff and all. I rate them at a 5.
Really happy with their help and determination on our A/C unit.

Oh, my goodness! I DEFINITELY recommend Expert Air. Our A/C went out. We called one company and were told our compressor was out and we would need a new unit. We wanted a second opinion...the next company said the same thing - a new unit because the compressor was out. Thankfully, we then called Expert Air. They agreed that the compressor was broken, but thought a part could be replaced and it could be fixed. Lo and behold...it works!!! We do NOT need a new unit at all. I am so incredibly thankful!!!

April 2014, Expert Air installed Full Whole House A/C, Gas-Heat, Duct Work replacement, and talked me into the Carrier Infinity (I choose the SEER-17.0) with all new modern "Controls". I was very hesitant to invest in a complete system with many bells and whistles because of my lack of understanding. I was told up front the new system will run more than the old because of Carrier's "Humidity Control" design, and they were correct, it does. Since Apr.2014, I could not be "More Pleased" with the Comfort & Control the Infinity provides. In addition, my electric bill compared to previous year is 70 -100 dollars LESS per month. This is Houston,TX, daily 90-100 + with 90-100% + humidity June-Sept. (We Use Our A/C) I still have original single pain windows, and I keep a constant temp at 73 day, 71 night, 48-52% humidity in a 1800 Sq-Ft home. My only regret is I didn't spend the extra money and go with the highest SEER.22 plus, but live & learn, right. Great Job Expert Air and Many Thanks for your Professional Commitment to Service!!! :-) Very Satisfied Customer; wj.

I am a service technician at Expert Air, really enjoy working here. Very honest company and pretty reasonable as far as price goes, we do our best to get your air conditioning system up and going the same day without cutting any corners period!

Called them out to fix my AC at home because it was messing up. They said nothing was wrong with it and charged me $89. It stopped working completely the same night they come over, and they came out a days later because they were booked up. Then they charged me $300 to replace a $30 themostat on the wall, and told me I would not be refunded the $89 because it wasn't really broken when they came out the first time. Will try out Young Heating & AC next time.

A week ago my outside unit was hit in the storm. Contacted Expert Air because my AC wasn't working I set up an appointment for Friday with Chris Cotter he was very knowledgeable and explained everything that was causing the problem. Would definitely recommend Expert Air Cooling and Heating

Mike did a maintenance service and was detailed in explaining what he did along with photos. I’m totally satisfied with Expert Air.

Brendon Long was very professional and did a great job. Thank you so much for your service.