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Poe Air Reviews - 82

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Christie Youngs

We have used Poe Air for our heating/air conditioning maintenance and repair since Gary started the company and have only had positive experiences. The customer service is excellent. Scheduling is efficient and technicians always arrive on time. The prices have been very reasonable as well. I would highly recommend this company.

E White

We have had nothing but positive experiences with Poe Air! I highly recommend him to anyone that will hear me. They are very efficient with taking care of what needs to be done and very helpful. I am glad I went with Poe Air. It eases my mind to have an AC service/installer company I can trust.

Kelly Wredling

Jim was very professional and helped us get some cool air blowing through the horse again. We had a leak in the Freon line and he repaired it good as new.

Poe Air was recommended by a friend and I would definitely recommend them to others.

Bec M

Gary Poe is the best air conditioning service professional I have ever used! He is incredibly knowledgeable with our huge home that has air conditioners and a refrigeration unit. He is very very good at diagnosing problems, fixing them, cleaning up, when the job is done. He also puts covers on his shoes when he is walking around the house! I love that I can pay a monthly fee so the cost is divided over 12 months to do air-conditioning checks both in the spring and the fall. His office manager calls to remind me that It is time for AC cleaning and checks, which is very nice! I would highly recommend Poe Air!

Steve Lee

My review, not surprisingly, only has one difference with this review below. Gary first serviced my system 14 years ago. Everything shared is "spot on". If you're looking for service or new installation of a system...you can't do better!

Gary first serviced our air conditioning systems over 10 years ago. Exemplary customer service supporting keeping our aging system alive as long as possible, earned the opportunity to sell & upgrade our system when the time arrived. Great consultation to select the correct system. Now installed and continuing ongoing preventive maintenance for the last couple of years ensure a long life to our system & investment. New system saved over $2500 a year in energy saving.

Gary continues to provide service with an "exceed expectation" approach. He has now added Shannon to the service team. I'm sure to protect his high level of service as his business grows.

Absolutely recommend Poe Air!

Bill Barbre

Gary Poe came to us highly recommended, and for a good reason. He really knows his stuff. He was trained in the military, and has many years of experience since then. When you hire Poe Air, you skip the maximum-profit approach that comes with the big companies who somehow keep going to "all new system" as the fix you need for say, a compressor. He is the only AC tech we could find that would replace your current refrigerant when done instead of charging $900 for new refrigerant, making an $8000++ total replacement job into a $2200 only-what you-need job. He then fine-tuned the air flow part of things to get the best performance even with our fairly old system. A great example of a local family business!

Vaughn Santo

Absolute pleasure to deal with. Fair prices (best part). Gary and his team have kept my 15 year old air handler running at its best. I really like the appointment confirmation emails I receive before the service, and the invoice emailed to me immediately after the job is completed. I gladly give my business to Poe Air!

Judy Foshee

Friendly, prompt, fixed my A/C in a very reasonable amount of time. Absolutely best experience I've had. They very much exceeded my expectations and will be the ones I call if I ever have another issue. Highly recommend them to anyone.

Monty Hudson

I seldom leave reviews. However, I think it is important to praise Poe Air. I have never felt taken advantage of by Poe. They are fast, honest and reasonable. I would never take a risk on another Air company.

Jamie Geisler

Very happy with the service that Poe Air provided to us from scheduling to the service call. We needed the AC unit at our rental house checked out for the lack of cool air blowing. Taylor was very personable and honest in the repair needed. He quickly diagnosed the issue and had the part in his truck. After he installed the new fan the house cooled right away. We've had a bad experience with another local company and I am so pleased that our realtor recommended Poe Air.

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