Texas Reliable Services

They were the company that was provided by American Home Service warranty company to repair 2 faucet problems we noticed as we were moving in. The plumber came out, said he would need some parts and now we haven't gotten a response from them days later.

I submitted multiple requests for a quote to have somebody come out to resolve a clogged HVAC drain line. TRS was the first to respond with acceptable availability and prices. So we setup an appointment.

While here, I also opted to have the 7-year old HVAC system services, inspected, and cleaned. During the process, the technician was very helpful in explaining what he was doing, and providing tips and suggestions along the way. It seems you get different guidelines for maintenance intervals depending on who you talk to. In either case, it was useful feedback.

He found a capacitor nearing failure, and was able to quickly replace this for less than if I had waited for it to fail. With Texas summer approaching, that's never a good thing.

The only issue was not being able to actually address the drain line issue. I ultimately called another HVAC specialist who also didn't immediately have the answer, but was able to quickly determine the issue (which there was no issue) and verify everything was working perfectly. I was simply given incorrect information from the original home builder.

That really came down to experience. Which unfortunately cost me another expensive service visit fee. As such, that somewhat left a negative impression with me. Although to be fair, overall, it wasn't a bad service experience. Just not ideal.

Juan and his team were honest and great to work with. My Home Warranty Company made the process of fixing our AC extremely difficult but TRS took care of us with quick reliable service.

AC went out and they were quick to respond. Installed a new unit same day and responsible pricing. Recommend.

I like their service the person who came to fix my water heater he was very professional but they were late not on time also very expensive they asked too much money just to fix a little valve but overall not bad

Thank you for installing the equipment so quickly.

I had a plumbing issue with my garbage disposal and dishwasher. My service tech was amazing. This is my first time using this company but not the last.

Called them at 0800 on July 4th. Juan called within 30 minutes and was on site and had my a/c up and running in 15 minutes with a new flux capacitor. Now my wife and I can get back to our time!

Reliable is the exact opposite of what this company is. They've come out 6 times over the past 2 months and STILL have not been able to fix our AC. Do not use them.

ARS wanted to charge me over 300$ more than Texas Reliable and they did more work than ARS was going to do. Customer service was outstanding and I recommend them very highly thanks y'all for getting our AC working again.