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Texas Reliable Services Reviews - 53

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Erica Alexander

Our ac suddenly stopped working one afternoon. Called our landlord and reported the issue. Husband tried working on the ac that evening, and did a few things to get it somewhat back up and running.

The next day Juan and Nick from Texas Reliable Services came out to take a look. I really appreciated the fact that they did not walk in to my house and saw a working ac and assumed everything was fine. They were so incredibly professional. Very thorough in their work. They took the time to listen to me as I explained what had happened. I told them my husband basically put a bandaid over the issue and only temporarily fixed the ac. They went through, inspected the ac. They checked all of our vents to make sure they were circulating/ventilating properly. They found out what the issue was with the ac and fixed it right there.

Highly recommend this company. Juan and Nick are top-notch at what they do! Thank you!

Hesron Gomez

So it's still August and the heat actually just got loose after all the storms we had here in the area late July. Our unit was 16+ yr old, original to the house we bought used, and it finally said "I'm done yesterday." With a Mom who stays home with little ones, this was bad. The TRS team sent me a quote immediately, gave me a better unit than other quoted for a slightly better price, and got me taken care of next day. They also kept communicating throughout the whole process with text and email. Highly recommend this professional local business. Thanks y'all.

Anthony Myers

They started out great on a new AC install. The short version is now I have over $20k worth of water damage because they didn't repair a drain line correctly. I've been trying to call them and text but they will not answer my calls anymore. Over 6 weeks now with no communication or working AC downstairs. I had to call another company to come out and fix their AC issues and now have contractors repairing the sheetrock, paint, carpet, and hardwood flooring damage. Be ware.

Josiah Smith

We were recommended Texas Reliable Services through our warranty company and couldn't be more pleased with the effort, attention, and service that they provided. Ruben is a great technician! He was extremely personable/professional, explained everything he was doing, and you can tell he takes pride in his work. Our house is 15 years old with the original air conditioner. It took a few visits to get the problem 100% solved but each time we called they scheduled a visit for that day or the next (even on a Saturday and Sunday), came on time and were extremely patient with us. They were easy to work with and do solid work. We will be using them in the future for maintenance.

Emily Howeth

Jesus came to help me when my AC went out! He was able to come the same day I called and thoroughly checked over every part to trouble shoot the issue. So thankful for his promptness and expertise!

Ernest Escamilla

TRS installed a quality AC unit for me. They arrived on time to do a great job. The crew was very professional and completed an awesome job paying close attention to all details. They cleaned up after the job was completed to my satisfaction. I believe I got a great value for the money I spent. I am very content with the job and highly recommend TRS for any home projects. They do so many other projects.

Derek Maciak

We used Texas Reliable Services to convert attic space to a bedroom and a half bath to a full bath. Juan and team were awesome and we are really happy with the work they did. I would highly recommend Texas Reliable Services as they were professional, fairly priced and reliable.

Cody Moody

Juan at Texas Reliable Services is fantastic. This past summer - after asking me lots of questions and talking with me for a few minutes he diagnosed and repaired outdoor A/C unit that a company before him didn't even recognize and had come out multiple times to attempt to.

Faulty thermostat this time around and same quality service from Juan - talked with me, diagnosed within 10 minutes, gave some tips and that was that.

I highly recommend Juan and Texas Reliable Services!

Kyle Baxter

Very professional and knowledgeable. I had what I thought was a water leak, they came in checked all plumbing, did a pressure test and ensured they fixed the problem. Explained each step as they worked through it. Thanks!!!

singercaitlyn13

I wish I could give them a zero. The guy came out the same day I called which was nice but it all went down hill from there. The technician claimed the coil was dirty, and said that he scheduled me for an appointment. The appointment time came to find that I wasn't on the schedule at all. They then scheduled me later in the day to have the technicians show up late to the appointed time window. After they cleaned the coil , my system is still not working. I have been 7 days without A/C and this is ridiculous. They are super unorganized and are NOT reliable. Do NOT use this company.

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