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Amenities

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Arlington AC & Heating Reviews - 79

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Lisa Adjei

Mr. Ted is very pleasant and courteous. He is very informative in his assessment of you A/C needs. Appreciate this very much.

Sarah Stivison Rocha

Ted is great! Super friendly and honest. I'll continue using Absolute Comfort as long as he wants to keep going!

Sui Robinson

Thank you Ted! Absolute Comfort Solutions have been taking care of my old air-conditioning units for many years keeping us cool every summer. Ted answers the call and can usually be at the house on the same day. He is courteous and professional and gets the job done right and will work with what you have, not trying to sell you with what you may not need. I would highly recommend his company for any of your air-conditioning and heating needs, I have no complaints. This is a great company!

Kristal Jackson

All hope is not lost on humanity. Ted is AMAZING!!! Our central air went out on a Sunday. To avoid paying an emergency rate I convinced my husband that we would be ok for 1 night. What a rough night it was. We got very little sleep and lots of sweat. I looked to see what the temperature was and it had reached 96 degrees. We have only lived in our home for 1 year, no prior occupants. We called the company that had installed the AC unit prior to us moving in. They came out Monday afternoon and spent 2 hours looking at the AC. After thoroughly staring at the broken unit the young man decided that maybe a supervisor was needed. He went to lunch and came back with a supervisor. They walked around the compressor outside, came in and looked at the A-frame coils and informed us that they did not need to test the unit because our BRAND new 1 year old coils are cheap and known to leak. Our options were: 1. have them fill the refrigerant for $400 and eventually that will leak out and we would be in the same situation. 2. use the parts warranty and pay $1800 in labor and an additional $400 for refrigerant. 3. fill with refrigerant $400 and they would be out on Tuesday or Wednesday with another unit for $1800 in labor and another $400 for the refrigerant top off. OR my favorite option... #4. drop $8000 on them installing a brand new AC unit. Needless to say, I did not proceed with that company. I called my brother and he called Absolute Comfort Solutions. It was late in the day and Ted wasn't able to come out but he came the next day. Tested everything and for a fraction of what the Other Co was charging installed a brand new, trusted, made in Texas coil unit, and filled the refrigerant. Ted is a blessing. Thank you

Dorian Cruz

Ted is honest, professional and thorough. I recommend him to anyone needing A/C repairs.

John Thorn (thelivingwordstudy)

Excellent service. Quick response. Very Friendly. No nonsense. In and out. Thank you Arlington AC & Heating. I highly recommend!

James Harris

Arlington AC & Heating did a fantastic job on fixing the ac in my house. He was very responsive and very professional. I will recommend them to all my friends and family.

Charles Callaway

Great experience. Had my AC going again in a short time. Definitely recommend.

JOHN WINCHESTER

The first guy that came out I could smell a rat I just got lucky when I found Ted again I used him about 10 years ago but lost contact I will never call anyone else again for my AC & Heating problems

Michael Dones

Absolute Comfort Solutions are/is AWESOME!!!! They came to my home and fixed my old, hanging by a thread, air conditioner! It's over 27 years old! They were Professional and Efficient! They took the time to explain what the issues were and what my options would be to solve them. They did not judge, criticize or tell me that there was no way to fix this old unit. They listened to me and were aware of my budget! They did not try to up sell me! Absolute Comfort Solutions did the Absolute BEST to make me Comfortable and worked with what I had and found Solutions! I now have a Cool House!!! WOOT!!! Thank you, Absolute Comfort Solutions and thank you, TED!!!

For those that like to read, here is what happened;
A month ago my central heating and air coils started to freeze, literally, ICE up! And, no matter what I did it gradually worked less and less. It's 27 years old. 5 years ago I called Absolute Comfort Solutions and spoke to Ted and they came out to service it. They treated me well then and I figured they would be no different now.
They answered my call and as expected, would not be able to see me until the next day, but would keep me informed if there were any changes to the schedule. 15 minutes later I was called and was told that if I was available, they could fit me in between clients to get me seen within the hour! YES, PLEASE!!!
As promised, Absolute Comfort Solutions came and in the hour that they were here they got a valve in my Air conditioner unstuck (which was preventing it from receiving freon, it was super low, which is why it was freezing!) and got it blowing strong and COLD!!! I Highly Recommend to anyone that isn't but wants to be Absolutely Comfortable, use Absolute Comfort Solutions as the SOLUTION!!!

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