Arlington AC & Heating

I told my landlord about the AC not working on a Sunday and, with the temperature still being pretty mild, I wasn’t in a huge rush but mentioned it would be nice if someone could come out the following day. On Monday morning the owner of Arlington AC & Heating, Ted Jessup, called me to check my schedule & try to coordinate a time for him to come out that same day. Ted kept me updated via text messages throughout his morning appointments & was able to fit me in late Monday afternoon. If I had to describe my experience in a single word, it would be AWESOME. Ted was professional, personable & extremely knowledgeable as he had my AC problem diagnosed within about 15 minutes. It took maybe another 15 minutes to remove & clean various parts before getting to the blown fan motor. Ted didn’t have a new motor with him but found a supplier across town who had one in stock & within an hour Ted was back with the new motor. Roughly 30 minutes later, my AC was blowing ice cold. Ted was genuine, honest an all-around great guy and also gave me several maintenance tips to keep my AC running more efficiently. I highly recommend Ted Jessup and Arlington AC & Heating!!

Ted did install our air conditioning last year in August and came today because some wires were shewed by rodents eitside and he fix it and said it was under warranty (no charge!). Great service.

Ted is the most knowledgeable AC repairman with extensive experience! He came to our rescue when the AC cover on the outside unit was damaged during the winter storm and a replacement was not available from Lennox. Another company told me they had no idea when a replacement cover would be available. Ted had the AC running very fast by securing the motor to a brace. I am very thankful to have found Ted! He is very professional and courteous!

I could not be happier with Ted and Arlington AC & Heating. He promptly returned my phone call and was out to our house for an estimate by the next day. His estimate included multiple options and he explained the pro and cons to each option, without overselling one unit vs. another. His prices were significantly lower then his competitors. Ted's crew were friendly, professional, and installed the A/C unit within one day. When it's time to replace my next A/C unit, Arlington AC & Heating will be my first call.

Ted is awesome! Finally someone I can trust to fix my AC. His prices were very fair and he truly cares about taking care of his customers.

Ted came out the same day confirmed my diagnosis that the compressor was beyond repair. His team came out the next day install a more efficient air conditioner and also noticed some items in the air handler. His team help me work with my previous air handler installation company to deal with the items.

I can't say enough good things about Ted and Arlington AC & Heating! After having a terrible experience with another company and not trusting their "diagnosis", I knew I had to get a second opinion and I'm so glad I did! After reading Ted's reviews I called and he came to my home and was able to fix the issue I was having with my air conditioner. During the course of his visit I realized that I had found a "gem", if you will, with Ted. I HIGHLY recommend Arlington AC & Heating!!!

Ted, Travis, and team were wonderful. They were extremely professional, reasonably priced, and willing to answer any questions I had. Extremely happy with everything these guys do. Highly recommend them.

I shopped against the known ac companies and a few other companies that I got as recommendations. My ac went out during the hottest time of the year. Totally understand why labor is an issue. They were absolutely as responsive as anyone can be! Totally new system installed for about 75% of the quotes from companies that advertise on radio and tv.

Ted came to our house to see what was going with our old AC. It turned out we needed a new unit. Ted is definitely different from other companies. Instead of telling everthing has to be replaced (just take a loan). He gave us a few options that works for our budget. We eventually we decided to replace everything, the outside and inside units. He was very helpful and even went over our energy bill to see if we payed to much.
A few days later his guys came in and replaced the AC unit, even though I didn’t know he came back to give us a bigger slot for our filter.
The best thing so far has been the energy bill is now half of what I payed before, even with the August heat. Thanks TEd.