Alden Air Conditioning & Heating, Inc.

Alden installed a Generac generator for me. They were very responsive, honest and handled all the subcontractor issues very well so that it was seamless to me. I would recommend their services.

ALDEN Air has been servicing my office and residential ACs for a while now. I find their technicians to be very professional, respectful and honest. They wear real masks without being reminded against COVID-19 at job site. When I called the office for an AC problem recently, they immediately arranged and dispatched a capable technician who checked, identified the leaks and took care of the problem at a reasonable rate. I am satisfied with their service and highly recommend this company for your AC service needs.

Roger is professional, understanding and prompt! They actually did our conversion for us in 2016; we’re now selling our home & Roger was able to help us with the inspection list within 72 hours! Him and his techs then went above & beyond, we feel very lucky! If you’re looking for residential HVAC service or installation do not hesitate to call Alden! They’re amazing, thank you so much Roger!

The technician’s for Alden Air Conditioning were timely and polite. We purchased a service agreement from them and that is when things went south.
We were told that we would be contacted to setup our first service and filter change in the spring time; well, that never happened. My first call to inquire about the agreement fail on deaf ears. The lady answering the phone took my information and I never received a call back. I then followed up a couple of weeks later and felt like I was being forced to PROVE that they weren’t providing service. I was told the office manager would call me back and that didn’t happen in a time frame I felt was adequate. Finally, I called back and talked to the office manager and she confirmed that my service agreement had been overlooked. I felt like she sounded annoyed that she was having to deal with their error. Needless to say, I am done with Alden Air Conditioning.

We called after ours and we had technician Chase come out. He was a very friendly guy that knew what he was doing and helped solve our problem! They are a great company, that will fit in your schedule they are extremely friendly and professional, don’t hesitate to call them when needed!

I'm a DYI kind of guy. And the good folks at Alden have been very helpful at finding AC parts that would have been impossible to EXACTLY match shopping online.
Returning calls timely, and making follow-up contact is something I wish the company I work for would do.
And supporting a local family business is very satisfying.

It was a late Saturday afternoon in July and the tech, Chase, was at our house within 2 hours on what had been a very busy day. The issue was identified and fixed immediately. The cost was more than fair and the service was exceptional. Highly recommend them!

My A/C unit is about 16 years old and has given me trouble the last 3 years. I've had several companies out and have found Alden Air Conditioning to be my preference. Carlos has been out several times and has always done a great job of telling me straight up the lowest cost way to get it running again and what else may be going wrong next. Ralph came out this last time and quickly discovered my air handlers electrical board was shot. He got a new one put in and we've got A/C again. He politely explained to me that my whole system is wearing out and that sooner or later I'll need to replace the whole thing or get nickle and dimed on a regular basis. He had Glenn call me with some pricing on different options and I'm sure I'll use them when that day comes. Roger is the owner and I've spoken to him several times. These guys are good, timely and always shoot me straight. Call them.

They responded immediately to my request. Quickly restored service and were gone. I had a question about the invoice and spoke with them. They looked at the invoice and promptly corrected a code input error. I recommend Alden.

Today was 108 outside and this evening my AC started blowing room temperature air out. I went into panic mode and was worried that no one would be able to come out tonight as it was already 730pm. I called Aldean and within an hour Ian arrived. It turns out my outside unit needed cleaning (probably debris from the lawncare). I work in customer service for a major airline. I can't say enough great things about Ian. He addressed all my questions and was great to talk to. He's a super nice guy and very professional! I immediately signed up for the yearly maintenance service. If I could rate Aldean higher than five stars I would! Highly recommend!