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    Helton's Service Company, Inc. Reviews - 52

    4.7
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Taylor Jacoby

    We had a fantastic experience with Helton’s and David. We had a larger company came to look at our HVAC unit; they determined it was frozen and stated they’d return the next day to fix it after it defrosted. They took our service fee and never returned to finish the job, nor did they answer or return several calls and voicemails. My husband reached out to Helton’s at 8:30 am several days later and by 10 am they had our unit back up and running. David and his staff were professional and friendly. I cannot express how thankful and appreciative we are!

    Cherie “CherieTN” C.

    David and his son did an excellent job on repairing our HVAC! They came quickly, diagnosed the problem and worked hard to repair of heat pump. Thank you so much for your professionalism and your honesty!!!

    Kyle Harvey

    We have had excellent service and communication from Helton’s both in maintaining our existing systems and replacing one unit. They take time to explain any issues and answer our questions.

    brandon murphy

    Wendy was very quick to get my issue addressed, and David and team were on site extremely fast and took care of my issue faster than I expected. They are experienced and knowledgeable about any issue we discussed and took care of my water heater need with care and concern as if it were their own home. Highly recommended!

    Shelby Agee

    We have a had two good experiences with Helton's. The first was at the height of the summer heat and they worked as fast as they could to get our problem diagnosed, acquire the part, and install the new part. Considering the amount of business they had at the time we were please with how quickly they remedied the issue.

    Today we called at 8:30 in the morning regarding some leakage and the issue was fixed and preventive measures taken all before 10:30 AM. So helpful, friendly, and professional.

    Jeremy Johnson

    I had a service issue with my HVAC and called Helton’s at 7 am. David answered and was able to come out same day to look at it and fix. Great customer service, professional and friendly taking time to talk through issues and solutions.

    Claire Erb

    We had a great experience with Helton’s. We received a quote and had our new unit installed in 24 hours. Highly recommend David and his team!

    Gabby Mooney

    My air conditioner went out and it was 90 inside! David was there within an hour and fixed it right up. I never do reviews, but the promptness and friendliness of him made me do so. This is the second time he’s come out (the first was my fault for not changing my filters 😩). THANK YOU SO MUCH for being amazing! My dad has owned a contracting company for 40 years, so in my younger years of working for him I learned the value of a company that takes pride in their work. This is one of those companies.

    sally goostree

    We have used Helton's for over 15 years for all our HVAC needs. Friendly and accommodating staff and well trained technicians with many years experience who answer all your questions. David and his company have always gone above and beyond to make sure all of our HVAC needs are taken care of promptly, and for a very reasonable price. Can always count on honest opinions and very prompt service.

    K Ervin

    They have completed several jobs at my home and proved to be way above average in every respect. They are incredibly honest, prompt, professional, and highly skilled. My problems were fixed quickly and for a very reasonable price. I would highly recommend Helton's.

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