Prentice Alsup Heating & Air Conditioning Inc

Had an issue with the ducting and air conditioner that needed pretty quick attention, after calling three places could only get me on a schedule for next week called Prentice up (on a Friday)and they were able to send a guy out the same day! And a better value than all 3 other quotes, you guys have earned a lifelong customer from me and my wife we couldn't be happier with the job performed and the gentleman who did it! We definitely recommend to anybody looking for any HVAC or heating services don't miss out and give these guys a call, you won't be disappointed.Thanks Bo-Marvin C.

The young man named Devon was very nice, polite, knowledgeable.
Did a great job fixing our duct work. Thank you all and glad we called on you and your staff for your services. Will continue to use you and give your name out for recommendations. Thank you again 😊
Kathy Sheets

We had an air duct issue and Prentice Alsup was out quickly to evaluate. The issue was identified and our options were explained simply. The repairs were scheduled quickly, and made as promised. We will definitely use Prentice Alsup again!

This company used to be great and my family used their services for many years. However, in the past 2 years, they have told us they ordered the wrong parts or can't get the right parts and numerous other stories when we contact them. Last year they took our air conditioning unit promising to repair it and they still have it TO THIS DAY. They were supposed to repair the unit purchased for my elderly parents house and they should be ashamed of themselves. We now use a different company and they have replaced 3 total HVAC systems for us. This company has lost thousands of our dollars and all of my respect. Beware if you choose to use their services.

We just purchased a home in Murfreesboro and live out of state. Our realtor recommended this company and we were extremely pleased with the service they provided. Our technician Jeremy was great to work with and explained everything to us. We couldn't ask for better service and professionalism. We will definitely use them again!

I find it incredibly tacky that this company charges a $75 service call fee to be paid virtually immediately when I'm buying a $2,500 repair (parts and labor) for a job that is at least 4 weeks away from starting. If I wasn't using them for the repair work the service call fee would make sense... but that isn't the case. I let them know that I felt this way, their invoicing lady asked the owner about it... and I still paid the fee. Other companies don't do this. I'll be taking my business elsewhere next time.

***Update*** The owner called me, was incredibly rude. I won't have to worry about taking my business elsewhere, this repair has been cancelled. Maybe someone else will read this & avoid having to deal with this company.

Always do a good job when my Heating and Air-conditioning unit needs to be serviced or repaired.

Prentice Alsup was fantastic when we called them about our recurrent issues with our AC unit. The technician, Brandon, was professional and helpful both times that he came out to assist us. He really knew what he was doing, and any questions he couldn’t answer regarding pricing, he got in touch with the office and got answers for us quickly.

Mr. Alsup gave us several options for our unit and provided an honest recommendation for us. He wasn’t concerned about what would make him the most money, but what was best for our family. We were able to get our unit repaired very quickly, and for significantly less money than we had anticipated. So glad that we called Prentice Alsup! We will definitely be calling them for all our future heating and cooling needs.

Excellent! These guys are always quick to respond, and they are thorough in their work. Trey and his crew are very knowledgeable and friendly and trustworthy. We actually let them into our townhome to fix our AC when we arent there, and they've never let us down. Highly recommend!!

From the first call setting up an appointment to Charles coming to my home within an hour of calling, everything was amazing! They were very helpful and understanding. He fixed my AC unit and the house was cooling off in no time. Would highly recommend!!