Choate's HVAC and Plumbing Showroom - Memphis

Our technician was outstanding and very professional! Our HVAC system quit working and Brandon quickly diagnosed the problem and restored the air conditioning! Job well done!

We have used Choates for several years and have received timely excellent service. They fixed the problem quickly and didn't pressure us to buy things we didn't need. Careful, friendly technicians who were knowledgeable and efficient.

I just sent this message using their contact form, I will wait for their answer and action, to modify and finish this concept.

Dear Sir,

I contacted your company because the AC system of the apartment I am renting doesn't work properly and because of that my energy bill tripled the last three months.
You sent a technician, he checked the system and said that there is a problem so I asked for his concept in writing.
He answered that he will send the concept in writing to my email.
The concept never arrived to my email.
I need it to prove to my landlord that there is a real problem with the AC system in order to push him to fix it.
I am very concerned because it looks like the heating system is not working properly either and the cold season is in the corner.
I paid 85 dollars for the visit of your technician, which I think is a fair amount to get just a concept with out any other job done.
I kindly ask your intervention in order to have this concept sent to my address in a letterhead document.
My address is:
XXXXXXXXXXXXXXXXXXXXXXXX.
Very respectfully,

Hugo Bahamon
Spanish Teacher

Garrett did an awesome job with the ac tune up. He was very knowledgeable and thorough. I would highly recommend using them for your hvac needs.

Both gentlemen I have dealt with so far have been very professional. They were on time
Communicated well asked us if we had questions.
Darren in particular was very nice and helpful

So proud and glad I call them Today. House was getting 🔥. A/C was on but not working properly. THEY set up today service because bedridden patient lives here. He was here within 2 hours. Air working like a charm NOW. Thank you JEFF. You have a new permanent customer
Thank you Choates for sending HIM😘😘

Damian fixed the problem of our unit. He is an expert in this area. He explained and showed what he did to resolve the issue. He made sure the air flows from the vent before leaving. Hat off for you, Damian. Keep it up!!!

Very very poor management in my opinion.
I manage a property and we needed a second opinion, scheduled these guys....and they got rained out..was told someone would get in contact with my to reschedule...a week later still nothing . I called to follow up and see when a tech would be out and they said within a day or two....another week later he came at ,6 pm when I was closing ....now it's been a week And still haven't received my estimate from the visit..called Monday of this week (it's now Thursday) and the lady said she sees notes but nothing else about the estimate and she would get back with me....still waiting.

Dustin did a fantastic job installing our faucet. I'd recommend him to anyone needing plumbing repairs. Great service!!

Completed in a timely manner
Available for questions
Reasonable price for the work done
Removed all debris from the yard
Great job and loaned me a window unit while my
AC was out.