Choate's HVAC and Plumbing Showroom - Memphis

Having my heating system fail on a cold day was a big problem.I called Choate's ,they sent
out a technician in a few hours. David was very polite and professional . After troubleshooting my old furnace , he recom-
mended needed parts and labor. He scheduled to return at my convenience to complete the repair.The charge for the troubleshooting and estimate were reasonable. Thanks

We had Damian come by today and he was incredibly helpful/resourceful! We ended up having cracks in our heat exchanger and he went out of his way to make sure we understood the issue and gave us all the info for our warranty service. Highly recommend!

Do not use this company. They charged me over $5K to install two water heaters, and they failed their inspection. I've called them twice and still haven't gotten a call back. Apparently they think they can just walk away from a failed inspection and let the homeowner deal with it. See y'all in small claims court.

Thank you Choate! Our daughter's heat stopped working late Friday afternoon on the coldest weekend of the year with snow in the forecast. Choate had someone there at 7pm who diagnosed and fixed the problem on the spot. We knew there would be a charge for after hours service, theirs is very fair given their quick response time and ability to fix the problem without having to leave and come back. The technician was extremely professional.

My experience with Choates was the worst. It was a week before my wedding and I was heading to work when I was in a wreck with one of their employees. It was his fault and he got the ticket, but my. Se was totaled. My insurance told me to file a claim with his since it was his fault so I did. I went through 5 numbers to get the correct company for the region and after giving my testimony they ONLY TOOK 80% LIABILITY ON SOMETHING HIS FAULT. I ended up having to get married and leave on my honeymoon before I could deal with my car. 3 weeks later I just received a small check from my insurance company because MY CAR IS TOTALED! And the payment for my car is not enough for a decent one so I now Im have had to finance a decent car and I’m in debt and now have MONTHLY PAYMENT. This is a terrible representation of a Choates and I’m so upset because of this whole experience. I sure hope none of them hit your car and try to get out of liability. And if you hire them, it’s a big risk. What a terrible company and what a terrible experience.

Choate's is one of the best HVAC companies I've had the pleasure of dealing with in Midtown. They're honest, affordable and very responsive. Their technicians come qualified with years of experience and take pride in the work that they perform. If you are looking for quality service, these guys are who you need!

The technician and the answering service both were very professional and there was no pushy pitch! I would recommend Tony, class act and person. Very good customer service and attention to detail with regards to my home. He was a great ambassador to Choates’! Bravo Zulu!!!!

Cleaned out clog in main drain plumbing as well as repaired kitchen disposal. Kenyale Pirtle is absolutely awesome!!! He did an excellent job and is extremely professional, efficient, and conscientious, just to name a few qualities ! We are exceptionally pleased and will definitely call again in the future!

Our technician Dustin was friendly and very professional. He was knowledgeable about our unit and gave us helpful information to help us maintain our unit in the future. We definitely would have him back for service in the future.

I’ve been depending on them for HVAC and plumbing services for a few years now. No major problems or needs until today. A blockage in the sewer line close to the street became a disaster in my basement and ground floor bathroom. Toilet overflowing in the bathroom and into the hallway, and a basement filling with sewage. One phone call and the technician was here within the hour on a Sunday. Quickly realizing this was a bigger problem. Another phone call and a second technician and an Emergency Water Removal service were here. Still work to be done in the future for water damaged floorboards, but within a very reasonable 6 hours the crisis has been managed. Can’t speak highly enough of the team on a holiday weekend. Thanks guys!