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Brown Refrigeration, Inc. Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Sharon Solomito

A Big THANK YOU to Billy, who came to our rescue in the heat of summer, on a Sunday and after hours, to fix our air conditioner. We could never find a better response anywhere and will always be a Brown Refrigeration customer from now on.

Charles Brunjes

I would recommend Brown for anyone who needs HVAC work. Billy the technician was knowledgeable, friendly, and did a great job at a reasonable price. Thanks for the quick service!

Gary Blankenship

The BRI representatives were excellent during installation of a replacement HVAC system a few months ago, and more recently while performing semi-annual maintenance on all of my HVAC systems. They were professional, courteous and answered any questions I had. During the maintenance visit, John C. was especially helpful. He showed me how to maintain the new CleanEffects filters and answered numerous questions about the device. He also provided a thorough update on the status of all my heating units. Please note that, in all instances, the workers wore masks, protective clothing and laid down material to minimize any mess. Afterwards, they performed a thorough cleanup of their work areas. I have been extremely happy with their service and professionalism.

Middleton Wingfield

I have been using Brown for the last 3 years and their service is excellent, quick to respond and always professional. John was out today and did a great job, thanks Brown Refrigeration see you in the fall!

Josefina Austin

Paul was here today. He explained and described to me in detail what he did. He was very courteous and answered my questions in layman’s language so I can understand it. I am very pleased with his diagnosis. He told me the problem I called in for should not happen again but if it happens again to call him. I am very pleased with his work.
Thank Brown Refrigeration. You are the best.
Mrs Josefina Austin

Peter Kauffmann

We've counted on BRI to do our seasonal HVAC inspections/maintenance for a few years now. Very professional and courteous, especially technician John C who's been working with us for the last few visits.

Kathleen Kunz

Paul Smith did an absolutely wonderful job. He is so professional , knowledgeable , and courteous. I hope he is my service provider each time.

Linda Foster

BRI has provided professional and dependable service for many years. This was only the second time John had provided service for my AC he was professional, courteous, friendly and got right to work. I hope John will continue to be my service technician for many years. Thank you BRI.

Patty Wible

Mr. John Casby came out on 10/22 and 10/25 to perform our Annual Maintenance Agreement — then returned with 2 new Aprilaire filters plus a new t-stat. He was very professional, personable, knowledgeable and did an outstanding job! Mr. Casby called when he was on his way, which I always appreciate. He deserves 1,000 Gold Stars!!

Glenda Shumate

We also purchased the ultraviolet lights that kill viruses and bacteria when the systems come on. This is relatively inexpensive and has been a real relief, especially in 2020. My sense of smell has also improved, as we have not been bothered by colds since the lights were installed. I highly recommend Brown Refrigeration for any service.

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