Northgate Parts, Inc

We had our heat pump and evaporator coil installed this past friday. The crew they sent were extremely professional and courteous and explained everything in detail. The builder installed the wrong thermostat but no worries they had the correct one on their truck. We didnt have power yet so they used the power inverter on their truck to get power and pulled a vacuum on the copper lineset. They ran the lines and the drainline so that the block mason could easily work around it. We are extremely satisfied with the end result and highly recommend this company.

Vary friendly and know what they are talking about went beyond what they needed to do if u live in a mobile home and need part this is where u need to go

They always do great work. Friendly and knowledgeable techs.

Very quick and knowledgeable about my units warranty. The lady that helped me was able to look my system up in under 30 seconds and said I had 10 year part warranty and explained that labour wasn't included. I'm ok with that. Very honest and trustworthy company. She could have easily said nope, nothing.

Great service and fair prices at the only mobile home parts store in Knox County that I'm aware of.

Our AC decided to quit the other week when it was so hot. Since we live in a manufactured home, we called Northgate about repairing it. It was going to be several days before they could get to us to repair it, but we went ahead and made an appointment. The morning they were supposed to come the Tech called us. They were at our home within 15 minutes. They were professional, knowledgeable, and friendly. The techs (Jason and Billy) knew what they were doing and went right to work. They answered all Steve's questions, and did not get annoyed with us. Our air is working great now. If you live in a manufactured home, you need to call this company for any help. From the young lady we spoke to first, all the way to the techs, they are friendly and ready to help. We have a cool home again!

They have what you need for mobile home

This is an excellent company to help you. Employees knowledgeable, professional. They always go the second mile to help me find materials frequently not at box stores.

Been trying to get ahold of the Knoxville office and can't get past the automated system and I have sent an email and it got sent back to me

Could be a tad bit more friendlier.