One Hour Heating & Air Conditioning of Clarksville

Joel was beyond amazing and super professional. Our family was seriously freezing. And for some reason our cross space was getting all the heat. We still weren't sure what the issue was, in our home but Joel went Above and beyond and we couldn't thank him more. My family are beyond happy we went with this company for a second opinion. Joel found the issue in our home. We highly and seriously recommend this company and Joel. Beyond a 5 star rating. If I can give Joel a raise I would. He' seriously knows what he's doing and took his time to figure out the problem in the freezing cold.

David was a great problem solver. I'm glad I went with this company.
Update:
Had my ducts cleaned out today. The guys were great.

The person that called me to confirm my appointment clearly did not want to come. He answered by asking if I still wanted the service and if I was already ok with extra service fees. I asked what the service fees were and he said it could range anywhere. I explained my situation and how I had new a new nest thermostat installed, he said those things are junk and that whatever damage I already did could cost anything from 250 and up. He would have to check and it could take maybe 4 hours but ended saying he could still do it if I wanted to. He told me this without even showing up or giving me a time. If I could give it a zero I most certainly would, I’m extremely disappointed especially after seeing good reviews.

Previous experience with A1 Heating and Air has been great and when this time I had a fire in the wiring, I called and their Technician Cody was sent after hours. He let me know that it’s important to keep up with your maintenance annually or it could void the warranty and be very expensive to repair. The Unit is 8 years old and I’m thankful my house didn’t catch on fire from the paperwork left behind for the techs to refer to and the unit’s breaker was tripped and the blower was sending smoke into the house setting off my smoke alarm, also waking up the neighbors. Cody showed me the ashes from the paperwork and burnt wiring and being a great company they are covering half the Labor Cost as long as I renew my annual Maintenance with them. So, word to the wise, keep up with your maintenance to your HVAC units and avoid expensive repairs and prevent a fire from happening! Call A1 hour and air they do stand behind their work!

I have been disappointed so many times in the past with hvac businesses, but Sheldon from One Hour was AMAZING. Extremely transparent and educated me about my system! So glad they made it so easy to finance to replace this one. Thanks Sheldon!!!!

Cody is amazing hence why we request him every visit. He does a great job and very informative on all of our services.

Dmetry was fantastic. Super polite and very knowledgeable. Told me instantly what was wrong. Fixed and found another fault that was fixed as well. 10/10 recommend.

Matt Boyll is a super Nice person, knows what he’s talking about and has no problem answering questions. Thank you for all your help..

Keith came out days before and assess the situation. Tell me what was wrong. Tell me my best options and worst opinions then came back himself to fix it. Everyone that works there from top to bottom is the most professional company I have ever dealt with. They are Quick and make you understand every little detail of your system.

After having heating issues in Dec and then Cooling issues in May i decided that it was time to change out my old split unit. Meet with salesman Matt and was provided with choices that were basic through lots of bells and whistles. Made my own choice with no pressure from Matt. Installation started/completed today and all the ladies are happy.