We called a technician on Monday to come and look at our unit because it was not working. Upon arrival, the technician came and knocked on our door and introduced himself and I continued to explain what was going on. The whole time I was explaining, he kept answering his phone as if what I was trying to say wasn’t important. Keep in mind that it was just me and my neighbor, as my husband was getting on a plane in Atlanta. He went around to the unit and looked at it, he “hooked the gauge up” and said there was 0 Freon and for there to be NO FREON whatsoever that I must have a huge gaping hole in our coil. He said, “I would fix it, but the patch to the coil wouldn’t work with the hole in it being so big and if I put more Freon in it, it would just leak back out. I recommend changing out the coil, but with the age of the unit considered I would recommend buying a new unit.” He gave us prices, took my $65 and left. Now. Keep in mind. He didn’t look at the coil, didn’t take anything apart. He was just assuming with what his gauge said. We weren’t convinced and had another company come out. The other company established that there was 60% Freon left in our unit. He continued by finding a small pin hole in on the reversing valve. He then patched the small pin hole, ran a pressure test, found no leak on the coil, refilled with Freon... ultimately repairing our unit back to full service. My husband is home now and he was completely flabbergasted by the lack of professionalism and how the company tried to take advantage of his wife while he was out of town.
I would NOT recommend using this company! It may have been just a bad technician, but if so it’s still the company’s fault.
I had an emergency last Sunday and Pat was amazing. He was prompt efficient and very personable. His workmanship was wonderful and I definitely be calling on him again.
We appreciate the honesty and integrity this company has. Been using them for years now and feel safe knowing they have such a wonderful business ethics!
excellent customer service. scheduled a job with them. they were here on time and finished in more than a timely manner. not one single issue with service and company. great people
I have use this company for years and never been disappointed. I highly recommend to anyone meeting this type of service. Quality work at a reasonable price.
Maximum Heating and Air came by to do my annual inspection and they were very prompt and professional! I am very appreciateive of the work they did for me and my house.
Alisa Hamilton
We called a technician on Monday to come and look at our unit because it was not working. Upon arrival, the technician came and knocked on our door and introduced himself and I continued to explain what was going on. The whole time I was explaining, he kept answering his phone as if what I was trying to say wasn’t important. Keep in mind that it was just me and my neighbor, as my husband was getting on a plane in Atlanta. He went around to the unit and looked at it, he “hooked the gauge up” and said there was 0 Freon and for there to be NO FREON whatsoever that I must have a huge gaping hole in our coil. He said, “I would fix it, but the patch to the coil wouldn’t work with the hole in it being so big and if I put more Freon in it, it would just leak back out. I recommend changing out the coil, but with the age of the unit considered I would recommend buying a new unit.” He gave us prices, took my $65 and left. Now. Keep in mind. He didn’t look at the coil, didn’t take anything apart. He was just assuming with what his gauge said. We weren’t convinced and had another company come out. The other company established that there was 60% Freon left in our unit. He continued by finding a small pin hole in on the reversing valve. He then patched the small pin hole, ran a pressure test, found no leak on the coil, refilled with Freon... ultimately repairing our unit back to full service. My husband is home now and he was completely flabbergasted by the lack of professionalism and how the company tried to take advantage of his wife while he was out of town.
I would NOT recommend using this company! It may have been just a bad technician, but if so it’s still the company’s fault.
Renee White
I had an emergency last Sunday and Pat was amazing. He was prompt efficient and very personable. His workmanship was wonderful and I definitely be calling on him again.
Ty Briley
We appreciate the honesty and integrity this company has. Been using them for years now and feel safe knowing they have such a wonderful business ethics!
Becky Murray
excellent customer service. scheduled a job with them. they were here on time and finished in more than a timely manner. not one single issue with service and company. great people
William Bassett
I have use this company for years and never been disappointed. I highly recommend to anyone meeting this type of service. Quality work at a reasonable price.
Helga & Ingrid
Professional and prompt. We had a weekend emergency and they came out on Sunday. Great prices and fast response time!
Mrs. Martin
Maximum Heating and Air came by to do my annual inspection and they were very prompt and professional! I am very appreciateive of the work they did for me and my house.
Alvin Carpenter
They came out and fixed my unit quickly and for a reasonable price. I will use them again.
mary meek
The best,have been dealing with them for 20 yes no complaints,nicest,cleanest, and most reasonable in price
Aubrie Poe
We installed the Air Scrubber at our office building! Thank you for helping keep our office a clean space!