Austin Air LLC

Our original AC units were having issues in the middle of August. I called Austin Air and Kevin showed up 2hrs later! Did an assessment and replaced the units the following week. Local company, trustworthy, easy process. I recommend them.

I've used Austin Air a few times now - always a great experience. They are very honest, do a great job at a very fair price. they are also very responsive - example - 2 days ago my AC stopped working after hours - sent them an email. Next morning they replied saying they would fit me in that afternoon! He comes there and found the issue in a few min (capacitor), then found a second issue trying to restore the power (faulty breaker, one phase). Then he went to 3 diff stores to get the breaker we needed to finish the job asap. Great job! They've earned my future business 100%. Couldn't be happier.

If you are looking for HVAC professionals who are honest, reliable, knowledgeable and licensed, look no further than Austin Air LLC! After years of dealing with various companies contracted out by our home warranty provider to fix a recurring issue with our second floor A/C unit, a neighbor recommended we call Kevin Austin. In under 30 minutes, Kevin was able provide a long-term fix for the problem. That was five years ago. Since then, we have been calling on Kevin and his team to work their magic to keep our unit alive. Two months ago, we finally decided it was time to retire our 17 year-old Tappan and invest in a new unit. We obtained quotes from Austin Air and three other reputable companies. All four quotes included installation of comparable equipment, and all were within a few hundred dollars of each other. We already knew we could count on Kevin to provide excellent service, so upon receiving assurance that his rates were in line with other local companies, the decision to have Austin Air complete the installation was obvious. Thank you, Kevin, Ronnie and the entire installation crew, for being top-notch professionals! You’ve earned every bit (and more) of this 5 star rating.

Have had Kevin come out twice to our home when our AC went out
- both times knew exactly what the issue with our Carrier unit was and fixed quickly. Excellent customer service, great attention to detail, super friendly staff, and extremely knowledgeable about the units they service. Glad to know there is local a company like them that is professional, treats customers right, and doesn't overcharge for parts or service. Will definitely be calling them in the future for any AC needs. Highly recommend to anyone in the Mt Pleasant area!

Prompt and professional service. When you call for assistance you get to speak with someone who is knowledgeable. A detailed description of what the assessment is presented and thoroughly explained. The technicians who performed the repair and installation were very respectful of our home by covering the floors and removing all debris from the attic. All the work was completed in a timely fashion. This company is an authorized Carrier company and my husband and I highly recommend them. They are going to be our go to company for HVAC service
Patricia Affuso

Great local company! Kevin and his guys installed my new AC last summer at a very reasonable rate. Fast forward to this past Friday and I had an issue with it. Called Kevin Friday evening and he was at my house in less than 30 minutes, could not believe it. The fault was in no way his, a simple sensor bit the dust. He had me up and running in 10 minutes. I cannot recommend this company enough. By all means give them a call for your HVAC issues.

Kevin Austin, owner and operator, does superb work and is very responsive. When I recently sold a home in Mt Pleasant, the inspector noted that the HVAC unit appeared to need servicing. I had a service contract with another company but, because of what the inspector found, no longer had confidence in their work. I called Austin Air and Kevin came out the very next day, did an incredible job of inspecting, cleaning and servicing both the air handlers and the compressor units. I trust this company completely to do a great job on servicing any brand of HVAC equipment. Highly recommended.

Christmas Day, I wake up to find my heating unit not working. I’ve been using Austin Air for 3 years now to do semiannual service work on my HVAC. I reached out to Kevin and he came out the next morning, diagnosed the problem and got the heat back up and running. I’ve always been pleased with their work, but the timelines of their response during Christmas time was exceptional! Thanks Kevin!

Work van number 5 ran an old woman off 17 north and 526 exit at 345 pm on 1-30-23. Didnt even stop to make sure she was ok.

If you are looking for an honest and reputable HVAC company, please do yourself a favor and call Austin Air. Kevin is a master of his craft and will provide you with excellent customer service along the way. My wife and I have used Austin Air since its inception in both our rental property and our current home. Kevin has been a pleasure to work with and would highly recommend him for your HVAC needs.